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U. S. Coast Guard Pay & Personnel Center

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Welcome to PPC's new website hosted by the Defense Media Activity (DMA), American Forces Public Information Management System (AFPIMS). If you were redirected here from our old site (www.uscg.mil/ppc), please take a moment to bookmark our new site. The links below provide quick access to the new versions of pages and files that were the most visited on our old site. Use the Menu, located at the top of the left column of each page, to navigate to our branches and products. Use the Feedback Button, located at the bottom of the left column, to let us know how we are doing or to ask for assistance in locating content.

Pay & Allowance Rates | CG-3307 Templates | Direct Access | Personnel & Pay Procedures Manual | Forms & Worksheets | Web-TPAX

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Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

Feedback button Portal Login

customer care Blended Retirement System Information

About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

In 2016 we:

  • Processed over 20,500 Servicewide Exams.
  • Reviewed 12,800 Enlisted Employee Reviews
  • Managed development of programming requirements for the Blended Retirement System
  • Processed over 84,000 inquiries and answered over 40,000 phone calls.
  • Maintained and produced 450 user guides, tutorials, training recordings and newsletters.
  • Processed nearly 3,000 separations.
  • Distributed 130,000 W2 & 1095 tax forms and 55,000 1099R tax forms.
  • Processed $2.8B in payroll.
  • Processed $20.9M in bonuses.
  • Processed $129M in TSP contributions.
  • Processed 1,692 retirements.
  • Processed processed 144,483 claims totaling $224,083,076 including 1,584 evacuation claims totaling $1,099,376.26 in payments to displaced members and their dependents.
  • Posted $5B active duty, reserve, retired and annuitant payroll expenses to the financial reporting system and reconciled each to the individual transaction.
  • For the fifth year running, passed FY16 financial audit with no significant findings.
  • Performed military funeral honors and color guard events across the mid-west.
  • Processed over 450 garnishments and 240 court actions.
  • Hosted a Technical Authority Symposium and created a Business Analysis Team focused on analyzing, measuring and improving HR business process across the Coast Guard.

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

Last Modified

      8/9/2017 10:58:48 AM