CG SUPPORT HOTLINE

(855) 247-8775

(855) 444-8724 (TTY Callers)

CG Support Program


Employees are the most important asset of the federal government.  Both the employees and the government benefit when employees have services available to them that will help to maintain and enhance the quality of their lives.  From time to time, each of us experience personal problems.  We know that many of these problems can be solved with professional assistance.

What can you expect from CG SUPRT?

The CG SUPRT is a professional counseling and referral service designed to help you with your problems on and off the job.  It is free, confidential within the limits of the law, and voluntary.



Name Title Phone
Lillian Cockrill Employee Assistance Program Coordinator (757) 686-4027
Tina Helmick Employee Assistance Program Coordinator (757) 856-2610
Ms. Lauren Jennings SARC (757) 686-4031

What kinds of problems can the CG SUPRT help you with?


Our professional counselors are prepared to assist you with virtually any issue or problem that may arise.  Some of the most common concerns include:

  • Emotional
  • Relationship
  • Family
  • Alcohol/Other Drug Use
  • Job

What can I expect from the CG SUPRT?


Assistance is available immediately to employees and, in some cases, their immediate family members.  All you need to do is contact a CG SUPRT counselor who will meet with you in a confidential setting.  The counselor will:

  • Help you assess the problem
  • Provide short-term counseling or problem solving when appropriate
  • Assist you in selecting a community resource, when necessary
  • Follow-up to ensure you receive quality assistance

What will it cost?


There is no charge to you for CG SUPRT services.  If a referral to an outside provider is needed, your counselor will help you access care through your health plan or refer you to affordable community resources.

Is the CG SUPRT confidential?


CG SUPRT services are confidential within the limits of the law.  Your counselor may be required by law to report a threat of serious harm to yourself or another person.  In general, information from the CG SUPRT may be released only with your prior written permission.  Issues of confidentiality will be reviewed with you during your first CG SUPRT session.

Who's Eligible?


  • Active Duty members and their dependents.
  • Select Reservists and their dependents.
  • Full time Civil Service Employees and their dependents.
  • Full Time Exchange System and MWR Employees and their dependents.