PPC LOGO 

U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

Feedback button Portal Login

customer care Blended Retirement System Information

Procedures & Development (P&D) Branch

Collapse All Expand All

Here are the slides, questions, and answers from our 2017 "Top 10 Tuesdays" discussion sessions: 

17 January 2017-The Top 10 Things You Should Know About Direct Access

21 February 2017-The Top 10 Things You Should Know About Travel and WEB TPAX

21 March 2017-The Top 10 Things You Should Know About PCS

18 April 2017-The Top 10 Things You Should Know About Bonuses

16 May 2017-Top 10 Things You Should Know About Reserve Orders

20 June 2017-Top 10 Things You Should Know about Separations

18 July 2017-Top 10 Things You Should Know about Advancements

15 August 2017-Top 10 Things You Should Know about Overpayments and Debt Collections

19 September 2017-Top 10 Things You Should Know about Retirement

17 October 2017-Top 10 Things You Should Know about Direct Access Self-Service

The Pay and Personnel Center has a library of Direct Access informational material available in Power Point (PPTX) format.  Contact PPC Procedures and Development Branch (P&D) at PPC-PF-PD@uscg.mil for more information or for a copy of any of the presentations listed below.

Topic Description
Advancement This provides a stem-to-stern explanation of the Enlisted Advancement process.
Aviation Career Incentive Pay (ACIP) This provides a basic understanding of the policy/rules/definitions regarding ACIP.
BAH/COLA/Payroll Verification Reports This provides detailed instructions on how to run the BAH/COLA and the Payroll Verification reports in DA.
Contracts This provides instructions and guiding principles for processing/approving/printing Reenlistment, Extensions/Reextensions Contracts in Direct Access. This also covers Extension reports available in DA.
Corrections, Deletions and Stops This provides instructions on which specific pay entitlements can be corrected, deleted or stopped in DA using Pay Corrections. It also addresses BAH and CONUS COLA changes as well as In Range vs Out of Range.
Debts, Payments, Advances and Payslips This discusses debts, payments, advances and payslips.
Identifying In-Service Debts in DA This provides the procedures for Identifying In-Service Debts, Determining the Remaining Balance owed for a Debt and doing Research when a member has multiple debts open in Direct Access.
IDT Orders - Command This provides instructions for a Command to process IDT Orders.
IDT Orders - Multiple This provides instructions for a Command to process IDT Orders for multiple members.
IDT Orders - Resubmitting Denied IDTs This provides instructions for correcting & resubmitting denied IDT Orders
IDT Orders - Self Service Member This provides instructions for a Member to process IDT Orders.
IDT Payments in Direct Access This provides instructions for identifying Paid IDT Drill Dates in Direct Access.
Job Data This provides instructions for reading & understanding Job Data in Direct Access.
My Reserve Poimt Statement - Member This provides guidance for the member to read and understand the Reserve Retirement Points Statement.
Pay Entitlements This provides a basic understanding of Basic Allowance for Housing (BAH), Coast Guard Standard Meal Rate (CGSMR), Refund Missed Meals (RMM) & Career Sea Pay (CSP)/Career Sea Pay Premium (CSPP)
Pay Processing Shortcuts This provides a basic understanding of Pay Calculation Results, Element Assignment by Payee (EABP) and One Time (Positive Input) (OTPI) in Direct Access.
PCS Orders This provides the basic information regarding PCS orders in Direct Access.
Reserve Active Duty Orders - Command This provides instructions for the Command processing of Reserve AD Orders.
Reserve AD Orders - SPO Processing This provides instructions for SPO processing of Reserve AD Orders.
Reserve Member Balances - Command This provides guidance for the Command to read and understand the Reserve Retirement Points Statement.
Reserve Reports - Command This provides instructions for running Reserve reports (View Member Drills, Member All Duty Report) in DA.
Reserve Reports - Member This provides instructions for running Reserve reports (My Reserve Drills, Member All Duty Report) in DA.
Separations This provides basic information about the different types of Separations and how to process them in Direct Access. This also covers Separation reports as well as information regarding the DD-214.
SGLI, FSGLI and TSGLI Arrears This provides procedures to correctly identify whether a member is in arrears for SGLI, FSGLI, and TSGLI as well as the amount of the arrears.
Travel This provides some basic information and common errors in the submission of TDY and PCS claims.

 

 

Please visit the Direct Access and the WEB - TPAX/Travel user guides pages for the latest status updates.

 


Please visit the Direct Access or the WEB - TPAX/Travel user guides pages for the guides and tutorials.



Introduction

Now that the official launch of DA 9.1 has concluded and PPC Procedures and Development staff is back on the road, it is time to introduce another training option for personnel support staffs. As you are aware, there are resident Base training sessions being conducted through the end of fiscal year 2015. We realize that even though we have targeted a large population that some may not be able to attend.

Virtual Training Requests:

After everything that has been published and shared there still may be some specific areas that need guidance and attention. In order to continue to meet our customer service obligations, PPC Procedures and Development would like to extend the availability of specialized virtual sessions for anyone and everyone upon request. We are more than willing to customize a session for your office that meets specific training needs. Some examples of a request follows:

  • There have been so many changes to both procedure and policy, how do we know what process to follow and where do we find _______________.

How to Request a Specialized Office Session:

If any of the examples apply to your office or there are other areas you want to explore please send an email detailing the request to: ppc-pf-pd@uscg.mil.

All sessions will be customized to meet your needs and will be held via Adobe Connect with live teleconferencing to elaborate on discussion, hear firsthand your obstacles, and share solutions with everyone. All requests are first come first served and will require flexibility on dates and times due to limited staffing of Procedures and Development.

Thank you for all you do! We are here to help always and look forward to serving your needs! 

 

 

Welcome to the Procedures and Development (P&D) Branch “ON DEMAND” Virtual Road Show! This section is designed to allow you to select topics from an “a la carte” menu to develop your own personal or divisional training programs. These are the same presentations we use when we deliver on-site training. If you need assistance regarding a particular topic or you wish for us to include a topic, you may contact us at:   PPC-PF-PD@uscg.mil

The following workshop topic areas are available:

Reserve Workshop

Human Resources Workshop

OUTCONUS PCS & Entitlements Workshop

Other Unique Topics of Interest

Last Modified

    ‎  ‎        ‎12‎/‎14‎/‎2017 ‎2‎:‎06‎:‎56‎ ‎PM