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USCG Pay & Personnel Center             

Procedures & Development (P&D) Branch

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/


 

 

 

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 Virtual Road Shows

 

Welcome to the Procedures and Development (P&D) Branch “ON DEMAND” Virtual Road Show! This section is designed to allow you to select topics from an “a la carte” menu to develop your own personal or divisional training programs. These are the same presentations we use when we deliver on-site training. If you need assistance regarding a particular topic or you wish for us to include a topic, you may contact us at:   PPC-PF-PD@uscg.mil

The following workshop topic areas are available:

Reserve Workshop

Human Resources Workshop

OUTCONUS PCS & Entitlements Workshop

Other Unique Topics of Interest

 Words of Wisdom Wednesdays (2019)

17 April 2019; Understanding Pay Calculations

22 May 2019; Understanding Pay Calculations Part II

26 June; The Airport Terminal

14 August: ​Reserve Pay Processing - Best Practices

​25 September: Understanding Reserve Pay Calculations

 

 

 

Top 10 Tuesdays - Monthly Virtual Sessions with PPC (P&D)

Here are the slides, questions, and answers from our 2017 "Top 10 Tuesdays" discussion sessions:

17 January 2017-The Top 10 Things You Should Know About Direct Access

21 February 2017-The Top 10 Things You Should Know About Travel and WEB TPAX

21 March 2017-The Top 10 Things You Should Know About PCS

18 April 2017-The Top 10 Things You Should Know About Bonuses

16 May 2017-Top 10 Things You Should Know About Reserve Orders

20 June 2017-Top 10 Things You Should Know about Separations

18 July 2017-Top 10 Things You Should Know about Advancements

15 August 2017-Top 10 Things You Should Know about Overpayments and Debt Collections

19 September 2017-Top 10 Things You Should Know about Retirement

17 October 2017-Top 10 Things You Should Know about Direct Access Self-Service

 Presentations Library

The Pay and Personnel Center has a library of Direct Access informational material available in Power Point (PPTX) format.  Contact PPC Procedures and Development Branch (P&D) at PPC-PF-PD@uscg.mil for more information or for a copy of any of the presentations listed below.

Topic Description
Advancement This provides a stem-to-stern explanation of the Enlisted Advancement process.
Aviation Career Incentive Pay (ACIP) This provides a basic understanding of the policy/rules/definitions regarding ACIP.
BAH/COLA/Payroll Verification Reports This provides detailed instructions on how to run the BAH/COLA and the Payroll Verification reports in DA.
Contracts This provides instructions and guiding principles for processing/approving/printing Reenlistment, Extensions/Reextensions Contracts in Direct Access. This also covers Extension reports available in DA.
Corrections, Deletions and Stops This provides instructions on which specific pay entitlements can be corrected, deleted or stopped in DA using Pay Corrections. It also addresses BAH and CONUS COLA changes as well as In Range vs Out of Range.
Debts, Payments, Advances and Payslips This discusses debts, payments, advances and payslips.
Identifying In-Service Debts in DA This provides the procedures for Identifying In-Service Debts, Determining the Remaining Balance owed for a Debt and doing Research when a member has multiple debts open in Direct Access.
IDT Orders - Command This provides instructions for a Command to process IDT Orders.
IDT Orders - Multiple This provides instructions for a Command to process IDT Orders for multiple members.
IDT Orders - Resubmitting Denied IDTs This provides instructions for correcting & resubmitting denied IDT Orders
IDT Orders - Self Service Member This provides instructions for a Member to process IDT Orders.
IDT Payments in Direct Access This provides instructions for identifying Paid IDT Drill Dates in Direct Access.
Job Data This provides instructions for reading & understanding Job Data in Direct Access.
My Reserve Poimt Statement - Member This provides guidance for the member to read and understand the Reserve Retirement Points Statement.
Pay Entitlements This provides a basic understanding of Basic Allowance for Housing (BAH), Coast Guard Standard Meal Rate (CGSMR), Refund Missed Meals (RMM) & Career Sea Pay (CSP)/Career Sea Pay Premium (CSPP)
Pay Processing Shortcuts This provides a basic understanding of Pay Calculation Results, Element Assignment by Payee (EABP) and One Time (Positive Input) (OTPI) in Direct Access.
PCS Orders This provides the basic information regarding PCS orders in Direct Access.
Reserve Active Duty Orders - Command This provides instructions for the Command processing of Reserve AD Orders.
Reserve AD Orders - SPO Processing This provides instructions for SPO processing of Reserve AD Orders.
Reserve Member Balances - Command This provides guidance for the Command to read and understand the Reserve Retirement Points Statement.
Reserve Reports - Command This provides instructions for running Reserve reports (View Member Drills, Member All Duty Report) in DA.
Reserve Reports - Member This provides instructions for running Reserve reports (My Reserve Drills, Member All Duty Report) in DA.
Separations This provides basic information about the different types of Separations and how to process them in Direct Access. This also covers Separation reports as well as information regarding the DD-214.
SGLI, FSGLI and TSGLI Arrears This provides procedures to correctly identify whether a member is in arrears for SGLI, FSGLI, and TSGLI as well as the amount of the arrears.
Travel This provides some basic information and common errors in the submission of TDY and PCS claims.

 

 E-Learning, User Guides for Direct Access and Web-TPAX

Please visit the Direct Access or the WEB - TPAX/Travel user guides pages for the guides and tutorials.


 Known Issues

 

Please visit the Direct Access and the WEB - TPAX/Travel user guides pages for the latest status updates.