Direct Access, Retiree/Annuitant, Travel Customer Care
Call 866-PPC-USCG (772-8724)
Available Support ~ 0730-1600 (Central time) M-F
Trouble Ticket Email: ppc-dg-customercare@uscg.mil
Select link above to deploy email template or copy below and create a new email for customer care: ppc-dg-customercare@uscg.mil
Please ensure you provide the following information in your PPC Customer Care Ticket so that PPC (TVL) receives the applicable information needed to process your inquiry:
1. Member's Name / Rank: (must be an AO E5/GS7 or above. If not, please see your local AO/Admin)
2. Member's EMPLID:
3. Member's Unit:
4. Role of member: (AO / Admin etc. Must be AO/SPO/Admin to submit a travel inquiry or request):
5. Date travel training was completed:
6. Action Requested: new account, systems inquiry etc:
7. Travel guide/web link used on the PPC travel page Travel (uscg.mil) if a system issue is the inquiry: