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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

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customer care Blended Retirement System Information
MilConnect

Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES) Implementation

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

Visit our SGLI-SOES Implementation page for more information and resources.

Blended Retirement System Opt-Ins

The Opt-In window for the Blended Retirement System (BRS) ends on 31 December 2018. 

As of  19 December 2018, PPC has received 6,387 BRS Opt-In elections.

Component  BRS Eligible  Opt-Ins Percentage 
Active 25,460 5,706 22.4%
Reserve  6,367 681 10.7%
Total  31,827 6,387 20.1%

Visit WWW.DCMS.USCG.MIL/BRS for BRS Opt-In Resources.

Visit our Direct Access User Guides Page for BRS Opt-In Procedures and Videos

Continuation Pay Elections

This table shows the status of continuation pay elections.

Month  Eligible Pending
Payment
(Returned forms)
Paid
Jan 2018  6  0 6
Feb 2018  7  0 5
Mar 2018  5  0 3
Apr 2018  1  0 1
May 2018  10  0 8
June 2018  9  0 8
July 2018  7  0
August 2018 5  0 5
September 2018 4  0  4 
October 2018 5  0
November 2018 2 0 1
December 2018 2 0 1

.

There are 4 declinations of Continuation Pay (February, May, June, July 2018 eligible).

About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

PPC News Updates

Sept. 11, 2018

Send TRICARE to College with Your Child

Is your student hitting the books at college this fall? TRICARE travels with them. TRICARE coverage of eligible dependents extends to college students. TRICARE health plan options and payment requirements depend on the location of the college your student attends, your sponsor status, and your family's individual preferences.

Sept. 11, 2018

TRICARE and You: Navigating the Secure Patient Portal

The Tricare Online (TOL) Patient Portal is the secure patient portal that provides registered users access to online health care information and services at military hospitals and clinics.

Sept. 10, 2018

Tip! Bulk Evacuation Orders and Claims

With the recent evacuations on the east coast due to Hurricane Florence, CWO2 Jennifer Brown, CG Sector Delaware Bay, provided updated instructions and examples on how to produce bulk evacuation orders to include dependents. The "zip" file below contains the necessary files and instructions for using MS Word's "Mail Merge" function to take information from a spreadsheet and automatically populate the required fields on travel orders.

Sept. 7, 2018

Yeoman in the Spotlight: YN2 Rita Martinez

Petty Officer Second Class Rita Martinez is the recipient of the 2018 Distinguished Military Service Award.

Sept. 7, 2018

PPC Procedures and Development Branch's Guide of the Week

This week's guides and a tutorial.

Sept. 7, 2018

Military Separations Manual, COMDTINST M1000.4 Updated

​ALCOAST Commandant Change Notice (ACN) 093/18 announced the release of Change 6 to the Military Separations Manual, COMDTINST M1000.4,

Sept. 4, 2018

PPC Trouble - Ticket Email Receipts Discontinued

You will no longer receive an e-mail receipt when submitting a trouble ticket form to the Coast Guard Pay & Personnel Center.

Aug. 31, 2018

PPC Procedures and Development Branch's Guide of the Week

This week's guides and a tutorial.

Aug. 31, 2018

Thrift Savings Plan (TSP) Webinar Recordings 2018

The Coast Guard Headquarters Blended Retirement System (BRS) Team in conjunction with the Office of Work-Life (CG-111) and the Thrift Savings Plan Training team is conducting a series of live webinars. The link below is a recording of the June sessions and the first session held in August.

Aug. 30, 2018

Fiscal Year 2019 Aviation Incentive Pay and Aviation Bonus Program Changes

This message introduces two interventions recommended by the Officer Workforce Planning Team (OWPT) that are necessary to support Coast Guard missions and maintain aviation workforce readiness. (1) Rate increases to Aviation Incentive Pay (AvIP), which will go into effect on 01 OCT 2018. (2) The CY2019 Aviation Bonus (AvB) Program, rates and criteria. The CY19 AvB targets retention of Fixed Wing and Rotary Wing aircraft commanders with critical skill sets.

Last Modified

               12/13/2018 8:54:35 AM