R 081714Z JUN 10

ALCGPSC 048/10
SUBJ: SURGE STAFFING ORDERS FOR DEEPWATER HORIZON RESPONSE
1. SURGE STAFFING REQUIREMENTS FOR SUBJECT OPERATIONS WILL BE A
SUSTAINED AND HIGH PRIORITY EFFORT FOR THE FORESEEABLE FUTURE.  SOME
ORDERS ARE NOW BEING ISSUED BY PRIORITY MESSAGE TRAFFIC WITH SHORT
TIME FRAMES FOR REPORT DATES.
2. IT IS IMPERATIVE THAT ORDERS ARE PROCESSED AND ISSUED WITHIN 24
HOURS OF MESSAGE RECEIPT FOR BOTH ACTIVE AND RESERVE FORCES, TO
ENSURE MEMBERS CAN REPORT AS QUICKLY AS POSSIBLE IN THEATRE.
3. FOR ACTIVE DUTY MEMBERS, COMMANDS/SPOS SHALL AUTHENTICATE THE
SELECT AND DIRECT MESSAGE BY PRINTING IT, ENDORSING IT, SIGNING IT,
AND MARKING THEM AS ORIGINAL.  THE MESSAGE SERVES AS THE AUTHORITY
FOR THE ACTIVE DUTY MEMBERS TO INITIATE TRAVEL.  NO FURTHER ORDERS
FOR THE ACTIVE DUTY MEMBERS TO INITIATE TRAVEL.  NO FURTHER ORDERS
DOCUMENTATION ARE REQUIRED.
4. FOR RESERVE MEMBERS, DISTRICT (DXR) OFFICES AND SPOS MAY NEED TO
STAFF WEEKENDS TO MEET THE 24 HOUR STANDARD FOR ENTRY AND APPROVAL OF
ORDERS.  SPOS MUST ALSO ENTER PAY TRANSACTIONS FOR RESERVE MEMBERS
PRIOR TO THE NEXT PAY CUT DATE TO ENSURE THEIR PAY WILL START ON
TIME.  PPC CAN ACCOMMODATE OFF LINE PAYMENTS FOR RESERVE MEMBERS
EXPERIENCING PAY PROBLEMS DUE TO SLOW ENTRY OR APPROVAL OF
TRANSACTION IN DIRECT ACCESS, AS REQUESTED BY THE SERVICING SPO.
5. GUIDANCE FOR PREPARING RESERVE RECALL ORDERS UNDER TITLE 14 U.S.C.
CAN BE FOUND IN REF A, WHICH IS AVAILABLE AT
HTTP://WWW.USCG.MIL/PPC/ALSPO.ASP.
6. CUSTOMER INQUIRIES MAY BE DIRECTED TO PPC CUSTOMER CARE BRANCH
(CCB) AT 785-339-2200/TOLL FREE 1-866-772-8724, VIA E-MAIL TO
PPC-DG-CUSTOMERCARE(AT)USCG.MIL, OR BY COMPLETING THE WEB FORM AT
EITHER OF THE LINKS NOTED BELOW. PHONE SUPPORT HOURS OF OPERATION ARE
WEEKDAYS 0700 TO 1600 (CST) AND ON SCHEDULED WEEKENDS. THE WEEKEND
STAFFING SCHEDULE IS AVAILABLE AT HTTP://WWW.USCG.MIL/PPC/CCB/ OR
HTTP://CGWEB.PPC.USCG.MIL/CCB/.
7. RDML D. R. MAY, COMMANDER, CG PSC, SENDS.
8. INTERNET RELEASE AUTHORIZED.
9. MINIMIZE CONSIDERED.