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The US Coast Guard is recognized 

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worldwide for its ability to execute 

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diverse maritime missions over vast 

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geographic areas under the most 

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challenging and demanding conditions . 

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Within the Coast Guard , Mission 

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support is where Semper Paratus begins . 

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The Mission Support Enterprise provides 

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seamless and responsive support to 

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Coast Guard operations . The foundation 

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for how we provide this world-class 

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support is continually evolving to keep 

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pace with the dynamic operating 

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environment and needs of our workforce . 

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The Mission support business model , or 

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MSBM is the framework for how we work 

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as one synchronous team to support our 

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missions . The MSBM is guided by the 

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concepts of accountability . 

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Predictability . efficiency 

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and transparency . These concepts help 

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the Coast Guard run seamlessly across 

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operations and logistics . The MSBM 

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does not provide prescriptive guidance 

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regarding support methods , structures , 

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hierarchies , or implementation . 

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Rather , the MSBM provides a framework 

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for delivering mission support . At the 

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heart of the MSBM are four cornerstones 

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that create the foundation for how we 

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provide support , product and service . 

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Line management , configuration 

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management , by-level support , and 

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total asset visibility . Product and 

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service line management provides a 

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single point of responsibility and 

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accountability for Coast Guard 

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capabilities , execution and 

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sustainment . For example , the small 

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boat product line aligns all small boat 

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support resources under a single point 

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of accountability for a fleet of 

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hundreds of small boats . Configuration 

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management establishes the standards 

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and expectations that drive consistency 

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and seamless integration for high 

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quality predictable outcomes . For 

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example , the Aviation Configuration 

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Control Board oversees the safety of 

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aircraft systems to ensure all 

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equipment modifications are made with 

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appropriate authorization . Bi-level 

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support organizes work more efficiently 

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by dividing tasks between 

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organizational and depot level support 

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to maximize capacity and leverage team 

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expertise . For example , a cutter's 

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crew routinely performs organizational 

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level maintenance tasks . However , 

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during a yard period , the crew is 

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augmented by a larger workforce with 

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specialized technical expertise 

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providing depot level maintenance . 

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Total asset visibility ensures 

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transparency across the organization , 

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enabling leaders to assess risk and 

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make data-driven decisions in real time . 

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For example , when a boat crew returns 

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from a mission , the Coxson makes 

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several log entries in the asset 

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logistics management information system , 

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including crew proficiency requirements , 

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operational activities , and 

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maintenance information . These entries 

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are visible across the operational and 

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support enterprises . These 

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cornerstones work together to help us 

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create accountability , maintain 

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predictability , maximize resources , 

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and enable informed decision making . 

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As you perform your role , whether 

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operational or as mission support , the 

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mission support business model is the 

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foundation for how we remain 

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semperparatus . Many missions , one 

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model , one team . To learn more , 

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please 

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visitCG.mil/MSBM .