U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Direct Access Maintenance Scheduled
Direct Access (DA) will not be available from 9:00 PM (Central Time) on Thursday, March 4, 2021 until 1:00 AM (Central Time), Friday, March 5, 2021. The system will be offline for routine server maintenance.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
Oct. 19, 2018
Managing your life insurance elections online
Recognizing the need to automate Servicemembers’ Group Life Insurance (SGLI) elections and eliminate the current paper-based system, the Department of Veterans Affairs and the Department of Defense embarked on a project to build a system capable of allowing members to electronically manage life insurance coverage. Known as the SGLI Online Enrollment System (SOES), the web-based application incorporates the functionality of the form SGLV 8286 (SGLI election and certificate) and form SGLV 8286A (spouse coverage election and certificate). The Coast Guard joins the Army, Navy, Air Force and Marine Corps in using the new system.
Oct. 17, 2018
Fiscal Year 2019 Reserve Bonus Amounts and Designated Unit Pay
This ALCOAST announces eligibility and amounts paid for SELRES Enlistment, Affiliation and Prior Service Enlistment bonuses as authorized by REF (A). It also announces Designated Unit Pay (DUP), formerly known as High Priority Unit Pay. These bonuses and DUP are being continued to help facilitate a return to authorized workforce strength. Additionally, these bonuses and DUP will enable our most critical units to be maintained at full capacity.
Oct. 2, 2018
Fiscal Year 2019 Clothing and Uniform Allowance Rates
Fiscal Year 2019 Clothing and Uniform Allowance Rates are effective on 1 October 2018
Oct. 1, 2018
Housing Flexibility for Certain Members With Dependents Undergoing a Permanent Change OF Station (PCS) Within the United States
Purpose. This ACN implements policy concerning Basic Allowance for Housing (BAH) and
housing assignment flexibility for certain members with dependents undergoing a permanent
change of station (PCS) within the United States (including Alaska and Hawaii).
Sept. 28, 2018
E-Mail ALSPO G/18; SGLI Online Enrollment System (SOES)
E-Mail ALSPO message G/18 provides Servicing Personnel Offices with information and procedures for implementation of the Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES).
Implementation of Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES)
This ALCOAST announces the Coast Guard’s upcoming implementation of the Servicemembers’ Group Life Insurance (SGLI) Online Enrollment System (SOES) as directed by the Department of Veterans Affairs. SOES is a web-based system allowing Coast Guard active duty and reserve members to quickly and easily validate or change SGLI or Family SGLI (FSGLI) coverage amounts and beneficiaries.
Sept. 25, 2018
Travel Authorizations That Crossover Fiscal Years
Just a reminder for TPAX Approving Officials, for settlements when travel crosses over fiscal years (e.g. travel begins in FY18 and ends in FY19), the settlement request shall cite both an FY18 and FY19 Line of Accounting. The travel order number should remain the same.
Sept. 24, 2018
Use TRICARE Online Tools to Help You Choose a Health Plan
If you're eligible for TRICARE, you can choose from a variety of plans. This gives you options for where and how you seek medical care. But how do you decide which plan or plans are best for you and your family members? The TRICARE website can help you learn what health plans you may be eligible for and compare plan features and costs.
Sept. 11, 2018
TRICARE and You: Navigating the Secure Patient Portal
The Tricare Online (TOL) Patient Portal is the secure patient portal that provides registered users access to online health care information and services at military hospitals and clinics.
Sept. 10, 2018
Tip! Bulk Evacuation Orders and Claims
With the recent evacuations on the east coast due to Hurricane Florence, CWO2 Jennifer Brown, CG Sector Delaware Bay, provided updated instructions and examples on how to produce bulk evacuation orders to include dependents. The "zip" file below contains the necessary files and instructions for using MS Word's "Mail Merge" function to take information from a spreadsheet and automatically populate the required fields on travel orders.
Sept. 4, 2018
PPC Trouble - Ticket Email Receipts Discontinued
You will no longer receive an e-mail receipt when submitting a trouble ticket form to the Coast Guard Pay & Personnel Center.
Aug. 30, 2018
Fiscal Year 2019 Aviation Incentive Pay and Aviation Bonus Program Changes
This message introduces two interventions recommended by the Officer Workforce Planning Team (OWPT) that are necessary to support Coast Guard missions and maintain aviation workforce readiness. (1) Rate increases to Aviation Incentive Pay (AvIP), which will go into effect on 01 OCT 2018. (2) The CY2019 Aviation Bonus (AvB) Program, rates and criteria. The CY19 AvB targets retention of Fixed Wing and Rotary Wing aircraft commanders with critical skill sets.
Fiscal Year (FY) 2019 Enlisted Bonus Programs
This ACN announces the results of the Enlisted Workforce Planning Team (EWPT). The EWPT convened from 11-12 June 2018 to deliberate and recommend workforce policy interventions to the Assistant Commandant for Human Resources (CG-1). Interventions include non-monetary policy changes, Enlistment Bonuses (EB), Critical Skills Training Bonuses (CSTB), Selective Reenlistment Bonuses (SRB), and Critical Skills Retention Bonuses (CSRB).
Aug. 29, 2018
Shipment of a Privately Owned Vehicle Within the Continental United States
Only ship vehicles when authorized.
Retiring from Active Duty? Take Action, Make an Enrollment Choice
When you retire from active duty, your TRICARE plan options will change. Retiring from active duty is a Qualifying Life Event (QLE). A QLE allows you to enroll in a new TRICARE plan or change your coverage options within 90 days of the live event. As a retiree, you'll need to take action to enroll in a TRICARE plan if you want to continue to receive coverage for civilian care.