U. S. Coast Guard Pay & Personnel Center

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


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(785) 339-2200



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New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

Reserve Classification and Category on RELAD Transactions


Currently, upon completion of a RELAD or reserve status change, users are able to select a Training/Pay Category (TRAPAY CAT) that is invalid for the member's intended reserve classification.

For example, a reservist in the IRR cannot have a TRAPAY CAT of "A", yet the system is allowing a user to select this invalid combination. Despite specific user guidance and several reminders from PPC (sep), users continue to enter these invalid combinations several times each cycle, which can result in the orders integration process failing to complete successfully.

We have recommended implementing an edit (which did exist in DA 8.0) which will prevent the entry of invalid reserve classification/TRAPAY CAT combinations. Per, Chap 1 and Appendix A of the Reserve Policy Manual, COMDTINST M1001.2 (series), the only valid combinations are:

Allowable Training
Pay Category
IRR E, H, J, P


Until this edit is implemented (if it is implemented), SPO auditors must pay special attention to the TRAPAY CAT on all RELAD and reserve status change transactions to ensure the codes are allowable (per the table above). Do not approve any transaction without first verifying the accuracy of the classification and training pay category.