U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access.  For more information see ALCOAST 057/23.


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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

Thinking About Canceling Your SGLI Prior to Separation to Save a Few Dollars? Don't do it!


According to the U. S. Department of Veterans Affairs some Personnel Officers are advising Servicemembers to cancel their Servicemembers' Group Life Insurance (SGLI) coverage months or weeks, before their separation date in order to save on premium payments.

This is not good advice. It is imperative that all Personnel Officers and Servicemembers be aware that cancelling SGLI prior to their separation date carries several negative consequences that far outweigh any short-term cost savings.

For example, if a Servicemember cancels SGLI prior to separation from service, then that member:

  • Cannot receive 120 days of SGLI coverage at no cost following separation from service (a benefit that all Servicemembers receive when they separate with SGLI coverage intact).
  • Cannot apply for an additional two years of SGLI coverage at no cost through the SGLI Disability Extension Program if they are totally disabled.
  • Cannot obtain Veterans' Group Life Insurance (VGLI) coverage, which is available without proof of good health for 240 days after separation and can be retained for life.
  • Will be cancelling Family SGLI Coverage for his/her spouse and children for the member's remaining time in service and for the 120-day free period after separation.
  • Will be cancelling SGLI Traumatic Injury Protection (TSGLI) and cannot receive a TSGLI payment for qualifying traumatic injuries that occur prior to separation.

Personnel Officers should advise any member who may be considering cancelling their SGLI coverage about the negative consequences listed above.