Combat Tax Exclusion - Known Issue with PCS Departure Stop and Retroactive Transactions

Combat Tax Exclusion, Auto-stop upon PCS: The system isn't shutting down Combat Tax Exclusion (CTE) upon PCS departure. CTE entitlement ends on the day of PCS departure from a combat zone. SPOs must manually stop CTE when processing PCS transfers for members from combat zones until this programming discrepancy is corrected.

Combat Tax Exclusion Retroactive Transactions: When a SPO enters a Combat Tax Exclusion transaction for retroactive start and/or stop dates in an already finalized pay calendar, the SPO MUST follow up with a PPC Customer Care Ticket requesting manual adjustment to the members tax balances.

Example - SPO enters a Combat Tax Exclusion transaction with a begin date of 1AUG2016, but the SPO didn't approve the transaction until 17AUG2016. The mid-AUG pay calendar (1st - 15th) has already been finalized, so the SPO must submit a PPC Customer Care Ticket so that PPC can manually adjust the members tax balances.

Refer to the Combat Tax Exclusion SPO User Guide for the procedure to stop CTE.