U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
Web-TPAX https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)
Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.
The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
With the graduates of the Coast Guard Academy Class of 2016 reporting in to their first permanent duty stations this summer, PPC (mas) would like to remind you that single graduates from basic training, OCS and the Academy, with no prior service, are entitled to BAH-Transit Rate while in transit to their first permanent duty station (PDS). The Reporting SPO must input the BAH-Transit Rate start (effective date of PCS departure) and the BAH-Transit Rate stop (effective the day prior to PCS reporting) along with the reporting endorsement and transactions to record BAH entitlement at the member's or officer's first PDS.
The Entering BAH-TR User Guide, contains the procedures for crediting BAH-Transit. The inclusive period of BAH-Transit eligibility is the date of departure PCS through the day prior to reporting PCS. For single members, it is the responsibility of the SPO for the member's new PDS (the Reporting SPO) to enter the transaction to record BAH-Transit
The officer's new SPO must:
(Note: For the few members who may be prior service they need to start BAH w/o @ New London instead of BAH-Transit);
(Note: See below if the member marries enroute).
If the member or officer acquires a dependent or dependents while en route PCS, the reporting SPO shall:
See PAYMAN, 3-G-5d. (Members in Transit/New Accessions) & Fig 3-19 (Rule 7) and the Entering BAH-TR User Guide, for more information.
Note: Always approve the PCS Reporting Endorsement before approving the PCS entitlement rows: