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PPC Call Center Phone Contact Update

The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Travel Authorizing-Approving Official Designation Procedures

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Directions on how to properly submit the AO memo and CG-7421ANew item

 

In order for a member to receive AO permissions, an AO designation memo must be filled out and digitally signed by the unit CO or OIC. Once that has been completed, the member MUST attach the PDF document (NOT SCANNED) to the CG 7421A form. Complete the form, digitally sign it, email it to the command supervisor for electronic signature approval. To complete this process correctly, please follow this guide "Directions on how to properly submit the AO memo and CG7421A".