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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

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PPC Call Center Holiday Hours

Due to inclement weather in Topeka the Call Center is closed for the remainder of 15 February 2019.

In observance of the Washington’s Birthday Holiday the Pay & Personnel Center (PPC) will be closed on Monday, February 18, 2019.

Normal business hours will resume on Tuesday, February 19, 2019.

As always, we will receive your requests via the trouble ticket template at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact%20Us.aspx/ (CGOne CaC Access only) or via email to PPC-DG-CustomerCare@uscg.mil.

Pay & Personnel News Updates from our Branches

Government Travel Charge Card (GTCC) Newsletter

By Carlene Curry, U. S. Coast Guard Personnel Service Center, Government Travel Charge Card Programs,

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Below you will find the link to the November 2018 GTCC newsletter.  Please share this information as widely as possible with your travelers, respective commands, P&A shops, SPOs, and AOs as it includes important information that may impact travel cards and travel arrangements.

https://www.dcms.uscg.mil/Portals/10/CG-1/psc/bops/GovTrvl/November_2018_GTCC_Newsletter.pdf

This month's edition contains the following useful travel card information:

 

CITI Card Declines

CITI and ADTRAV Profiles

Non-Receipt of new CITI GTCC

GTCC DA Reporting 

Plus much, much more good to know information.

 
You can check out past articles by searching the newsletter index found at https://www.dcms.uscg.mil/
Portals/10/CG-1/psc/bops/GovTrvl/GTCC-TEMP/GTCC_Newsletter_Index.xlsx

If you have a suggestion and would like to write an article for the newsletter, please let us know.  Our ideas come from your questions and concerns.

Let us know if you have any questions and remember...ALWAYS protect PII.

Thank you,
Ms. E. Carlene Curry
USCG Gov't Travel Card Programs
Personnel Service Center-Business Operations