U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200




Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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customer care Blended Retirement System Information

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PPC Call Center Phone Contact Update

Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.  

The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

July 2020 AD/RES Payroll Processing Schedule

By Chad Rein, Payroll Manager (Active Duty, Reserve, NOAA) USCG PPC-MAS


The Payroll Processing Schedule for July 2020 is as follows:

Event Date Note(s)
Mid-Month Finalize 10 Jul (Fri) No calculations or input/approvals are permitted on these dates.
Mid-Month Holds Due 13 Jul (Mon) NLT 1100
Treasury Files Transmission 13 Jul (Mon)  
Payday 15 Jul (Wed)  
End-Month Finalize 22 Jul (Wed) No calculations or input/approvals are permitted on these dates.
End-Month Holds Due 27 Jul (Mon) By COB
Treasury Files Transmission 28 Jul (Tue)  
Payday 31 Jul (Fri)  


Please refer to E-Mail ALSPO Message C/10, Payroll Processing Schedule for Calendar Year 2020, for more information.