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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(785) 339-2200

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PPC-DG-CustomerCare@uscg.mil

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PPC Call Center Phone Contact Update

Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.  

The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

July 2020 AD/RES Payroll Processing Schedule

By Chad Rein, Payroll Manager (Active Duty, Reserve, NOAA) USCG PPC-MAS

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The Payroll Processing Schedule for July 2020 is as follows:

Event Date Note(s)
Mid-Month Finalize 10 Jul (Fri) No calculations or input/approvals are permitted on these dates.
Mid-Month Holds Due 13 Jul (Mon) NLT 1100
Treasury Files Transmission 13 Jul (Mon)  
Payday 15 Jul (Wed)  
End-Month Finalize 22 Jul (Wed) No calculations or input/approvals are permitted on these dates.
End-Month Holds Due 27 Jul (Mon) By COB
Treasury Files Transmission 28 Jul (Tue)  
Payday 31 Jul (Fri)  

 

Please refer to E-Mail ALSPO Message C/10, Payroll Processing Schedule for Calendar Year 2020, for more information.