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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

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PPC Call Center Holiday Hours

Due to inclement weather in Topeka the Call Center is closed for the remainder of 15 February 2019.

In observance of the Washington’s Birthday Holiday the Pay & Personnel Center (PPC) will be closed on Monday, February 18, 2019.

Normal business hours will resume on Tuesday, February 19, 2019.

As always, we will receive your requests via the trouble ticket template at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact%20Us.aspx/ (CGOne CaC Access only) or via email to PPC-DG-CustomerCare@uscg.mil.

Pay & Personnel News Updates from our Branches

PPC Customer Newsletter November 2018

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Issue 11/18 (November) of the PPC Customer Newsletterpdf warning is now available.

This issue includes the following items:

  • Defense Travel Management Office Allowances Update
  • December Enlisted Reserve Advancement Announcement
  • December 2018 AD/RES Payroll Processing Schedule
  • December 2018 Enlisted Advancement Authorization
  • Leadership and Management School (LAMS) Completion Deadline for Servicewide Exam Waiver Process Guidance
  • Prepare for Direct Access Annual Outage for Update (20-31 Dec)
  • Permanent Promotion Obligated Service for Voluntary Retirement
  • Thrift Savings Plan (TSP) 2019 Contribution Limits
  • Temporary Separations Manual, COMDTINST M1040.6, Updated
  • FY 2019 Critical Skills Retention Bonus (CSRB) Announced
  • Obligated Service Requirement to Attend Class "A" School
  • TRICARE Prime Versus TRICARE Select: Should You Change or Keep Your Plan
  • Supplemental Advancement Lists
  • Direct Access User Guides and Tutorials Added or Updated in November
  • Direct Access Competency Dictionary Update
  • Government Travel Charge Card Newsletter November 2018 Edition
  • Mark Your Calendar