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U. S. Coast Guard Pay & Personnel Center

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Direct Access Outage Thursday, 19 Dec 0001 Hrs. to Tuesday, 31 Dec 2359 Hrs. (Eastern Time)

Direct Access (DA) will not be available for units, SPOs, members or retirees & annuitants from 0001 (EST) on Thursday, 19 December 2019 to 2359 on Tuesday, 31 December 2019 (EST). This outage is necessary to support 2020 pay rate and other regulatory changes. The self-service password reset feature will also be disabled during this outage.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

Feedback button Portal Login

customer care Blended Retirement System Information
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Pay & Personnel News Updates from our Branches

Pay and Personnel Center Travel eNewsletter/FAQ

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The April 2019 edition of the PPC Travel eNewsletterFile in PDF Format is now available. This issue includes the following items of interest:

We Pay What We Can
BLUF: We will pay everything that we legally can and make sure it will pass audit

Decedent Affairs Officer (DAO) Communications with Pay and Personnel Center (PPC) Travel (TVL) Branch Chief
BLUF: Call me!  I will drop everything to assist you and the Casualty Assistance Calls Officer (CACO)

CG7421-A Form and Requirements
BLUF: Memo is no longer required, just proof of Approving Official (AO) course completion

Tips for Travel Claim Processing
BLUF: Some frequent errors resulting in kickbacks

Official Distance
BLUF: Use T-Pax, don’t bother with Defense Table of Official Distance (DTOD)

Supplemental
BLUF: Tell us why, help us help you

Travel Order Number (TONO) to TONO Per Diem and Lodging
BLUF: How to input to ensure you get all your money

Rental Vehicle Reimbursement Information
BLUF: (AO)’s need to educate travelers and not approve unauthorized charges

Rental Vehicles and Government Administrative Rate Supplemental (GARS)
BLUF: Rental Vehicles is the big one; don’t set your people up for Falor, we mean failure

Privately Owned Vehicles (POV) More Advantageous
BLUF: Be sure your traveler qualifies

Various Units on Orders
BLUF: T-Pax (AO) must be from the same unit as orders (AO)

Travel Lodging Expense (TLE)
BLUF: Clarification on policy.  Joint Travel Regulations (JTR) takes precedence 

Education and Training Quota Management Command (ETQC) Orders and AO’s Signing Unauthorized Amendments
BLUF: ALCOAST 343/18 tells you what you can and what you need approval for

Authorizing Official Requirements
BLUF: Memo? What memo? And a test out option

Manual Claim Submissions
BLUF: Guidelines that will help everyone

Permanent Change of Station (PCS) Advances/PCS Signature Proxy
BLUF: More tools, less “It’s not my job”

Post Audit Process
BLUF: If we e-mail you, we need something

Shout Out!
BLUF: Amazing work by YN2 Amato from Base Boston

April 2019 edition of the PPC Travel eNewsletterFile in PDF Format