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U. S. Coast Guard Pay & Personnel Center

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Direct Access Outage Thursday, 19 Dec 0001 Hrs. to Tuesday, 31 Dec 2359 Hrs. (Eastern Time)

Direct Access (DA) will not be available for units, SPOs, members or retirees & annuitants from 0001 (EST) on Thursday, 19 December 2019 to 2359 on Tuesday, 31 December 2019 (EST). This outage is necessary to support 2020 pay rate and other regulatory changes. The self-service password reset feature will also be disabled during this outage.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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Pay & Personnel News Updates from our Branches

Critical Housing Area Update: Port Angeles, WA, La Push, WA and Neah Bay, WA, as a designated CHA

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ALCGPSC 085/19

13 AUG 19
UNCLAS //N11101//
ALCGPSC 085/19
SUBJ: 2019 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA) UPDATE THREE
A. Critical Housing Areas, COMDTINST 11101.15
B. ALCGPSC 017/19
C. Joint Travel Regulations
1. In accordance with Ref A, Ref B is hereby updated effective 06 August 
2019 to add Military Housing Area WA308 which includes Port Angeles, WA, 
La Push, WA and Neah Bay, WA, as a designated CHA.
2. IAW the CHA BAH protection policy in Chapter Three of Ref A, members 
with dependents issued PCS orders to a CHA-designated unit, or a unit 
located in a CHA-designated Military Housing Area, and who have no 
intention of relocating their dependents to that unit, may submit a 
Housing Allowance Protection Worksheet (CG-2025A) to CG PSC-PSD-fs 
requesting housing allowances based on a location other than their new 
Permanent Duty Station (PDS). Members authorized a housing allowance based 
on the payment of child support are not eligible to submit a CG-2025A 
under the CHA policy.
3. IAW paragraphs 051301 and 051306 of Ref C, travel and shipment of 
Household Goods (HHG) costs exceeding the maximum allowed for travel of 
dependents and shipment of HHG from the last PDS to the new PDS will be at 
the member’s expense. IAW paragraph 050408 of Ref C, dependent travel and 
HHG transportation costs associated with future PCS orders will be based 
upon the member’s PDS, vice the authorized CHA Basic Allowance for Housing 
(BAH) location of dependents.
4. Once members complete the CG-2025A, the member’s command sends it via 
e-mail to CG PSC-PSD-fs. If the member’s CG-2025A can be approved, 
CG PSC-PSD-fs issues an approval e-mail to the member and copies the 
applicable SPO for Direct Access processing on the applicable effective 
date.
5. PSC-PSD-FS POCs: YNCS Jessica Colombo (202) 795-6638 and Mr. Wayne 
Canfield (510) 437-5796.
6. Released by: CAPT G. T. Prestidge, Commander, Personnel Service Center.
The Service Center for Our Most Important Resource – Our People.
7. Internet release is authorized.