U. S. Coast Guard Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)

E-Mail

PPC-DG-CustomerCare@uscg.mil

MilConnect

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches

SPO Consolidation Update - Patrol Forces Southwest Asia (PATFORSWA) SPO to be Disestablished

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Aug. 14, 2019 —

The SPO located at PATFORSWA (007006) will be disestablished effective 29 August 2019. All records previously serviced by the SPO at PATFORSWA will be moved to BASE Elizabeth City (PS) All SPO PDR'S will need to be mailed to the new SPO address listed below.

COMMANDING OFFICER
USCG BASE ELIZABETH CITY
1664 WEEKSVILLE ROAD
ELIZABETH CITY, NC 27909-6725

Please refer to the SPO Contact List page at https://cg.portal.uscg.mil/units/ppc/Pages/SPO%20Contact%20List.aspx for SPO contact information and previously issued updates.

Ensure all communications regarding the shifting of SPO records are routed through PSC-BOPS-R. The POC is Emily Jennings.