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U. S. Coast Guard Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(785) 339-2200

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PPC-DG-CustomerCare@uscg.mil

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PPC Call Center Phone Contact Update

Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.  

The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

SPO Consolidation Update - Patrol Forces Southwest Asia (PATFORSWA) SPO to be Disestablished

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The SPO located at PATFORSWA (007006) will be disestablished effective 29 August 2019. All records previously serviced by the SPO at PATFORSWA will be moved to BASE Elizabeth City (PS) All SPO PDR'S will need to be mailed to the new SPO address listed below.

COMMANDING OFFICER
USCG BASE ELIZABETH CITY
1664 WEEKSVILLE ROAD
ELIZABETH CITY, NC 27909-6725

Please refer to the SPO Contact List page at https://cg.portal.uscg.mil/units/ppc/Pages/SPO%20Contact%20List.aspx for SPO contact information and previously issued updates.

Ensure all communications regarding the shifting of SPO records are routed through PSC-BOPS-R. The POC is Emily Jennings.