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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Pay & Personnel News Updates from our Branches

Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit

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Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay​ (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.

For example, a member was authorized HDP-L (DA) and HFP/IDP that also required a retro payment that spanned 5 pay periods. The total payment due the member should’ve been $730, but due to the DA limit of $325, DA issued a debt for the excess of $405.

If a retro adjustment is required for HDP-L (DA) and/or HFP/IDP, a PPC Customer Care Ticket must be submitted requesting a retro adjustment be processed manually.