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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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PPC Call Center Holiday Hours

In observance of the Thanksgiving Day Holiday the Pay & Personnel Center (PPC) will be closed on Thursday, November 28, 2019.

Normal business hours will resume on Friday, November 29, 2019.

As always, we will receive your requests via the trouble ticket template at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact%20Us.aspx/ (CGOne CaC Access only) or via email to PPC-DG-CustomerCare@uscg.mil.

Pay & Personnel News Updates from our Branches

Active Duty and Reserve Payroll Processing Schedule

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Here is the November 2019 Active/Reserve Payroll Processing Schedule:

Event Date
Mid-Month Finalize* Tue, 12 Nov
Treasury Files Transmission Wed, 13 Nov
Mid-Month Payday Fri, 15 Nov
End-Month Finalize* Wed, 20 Nov
Treasury Files Transmission Tue, 26 Nov
Mid-Month Payday Fri, 29 Nov

(*)No calculations or input/approvals are permitted on these dates.