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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

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PPC Call Center Phone Contact Update

In observance of the Labor Day holiday, our offices will be closed on  Monday, September 06, 2021, including the Pay & Personnel Center’s Call Center. All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Policy Guidance for COLA, TLA, OHA and BAH Moved

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Joint Travel Regulations (JTR), Chapters 8-10 have been moved to Department of Defense Financial Management Regulations (DoDFMR), Volume 7A. Housing Allowances (BAH and OHA) are published in Chapter 26, CONUS COLA in Chapter 67 and Overseas COLA and TLA in Chapter 68.

Here are the links to the DoD FMR, Volume 7A, Military Pay Policy, (BAH, OHA, CONUS COLA, Overseas COLA and TLA) chapters: