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Mailing address:

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

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Customer CarePPC-DG-CustomerCare@uscg.mil

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Pay & Personnel News Updates from our Branches

October PPC Travel eNewsletter/Frequently Asked Questions

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​The October 2020 edition of the Pay and Personnel Center Travel eNewsletter/Frequently Asked Questions – Update is now available at https://www.dcms.uscg.mil//portals/10/cg-1/ppc/travel/ppctravelenewsletteroctober2020.pdf.

IN THIS EDITION
  • Manual Claim Submissions
  • Required Documentation, who’s responsible to maintain it?
  • Traveler Roles and Responsibilities
  • AO Roles and Responsibilities
  • External Audits
  • PPC Customer Care
  • Why haven’t I been paid?
  • Why didn’t the Advance pay out
  • Notes are now printed on canned e-mails
  • Automatic Profile Builds in T-Pax
  • Processing Changes
  • How do I say “That is not authorized?”
Visit the PPC Travel news page at https://www.dcms.uscg.mil//ppc/news/Tag/84810/travel/ for more news and updates.