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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

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DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

PPC Customer Newsletter / Servicing Personnel Office Newsletter

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Issue 01/21 (January) of the PPC Customer NewsletterFile in Adobe Acrobat PDF format is now available.

This issue includes the following items:

  • Members: Help DoD set the new COLA rates for all services
  • 2021 Military Basic Pay Increase
  • Travel Authorizing /Approving Official (AO) Course Offline
  • ALCGENL 003/21 May 2021 Service Wide Examination (SWE) Competition
  • Keep DEERS Updated as New Plan Year Begins
  • Personnel and Pay Procedures Manual - Chapter 7: Continuation of Service Published
  • Update: Payroll tax payback will be spread out through 2021
  • Understanding Repayment of the Payroll Tax Deferment
  • Assignment Year 2021 PCS and HHG Shipments - SITREP
  • Payee Warnings Report for SPO
  • February 2021 Military Payroll Processing Schedule
  • 2021 PCS Mileage (MALT) and TDY Mileage Rates
  • Direct Access Guide Updates