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Mailing address:

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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E-Gov Travel Service (ETS) List of Frequently Asked Questions Updated

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File in PDF formatE-Gov Travel System (ETS) Frequently Asked Questions (FAQs), 28 October 2021Updated*

(*) We added this question and answer:

Q.  If another unit is paying for a member’s travel, how does that work in ETS/FSMS?

  1. The workflow for travel authorizations and vouchers is based on the traveler’s minor customer.  The POET (accounting information) from the funding command will be supplied to the traveler.  As the traveler inputs the authorization they will enter the POET received and upload the documentation  for the POET as an attachment in ETS.  If the estimated amount needs to be increased, the traveler must get approval from the funding command and the funding command will increase the amount in the POET prior to approval.

Please submit any questions to the TMO at HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil.