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PPC Call Center Phone Contact Update

In observance of the Labor Day holiday, our offices will be closed on  Monday, September 06, 2021, including the Pay & Personnel Center’s Call Center. All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Interim Guidance for FY22 Temporary Duty/TDY Travel Orders Preparation

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ALCGFINANCE 027/21

R 181639Z AUG 21 
FM COMDT COGARD WASHINGTON DC//CG-83//
TO ALCGFINANCE
UNCLAS
ALCGFINANCE 027/21
SUBJ: INTERIM GUIDANCE FOR FY22 TEMPORARY DUTY/TDY TRAVEL ORDERS PREPARATION
A. ALCOAST 254/21 – SITREP 1 – E-GOV TRAVEL SYSTEM (ETS) IMPLEMENTATION
1. Due to the retirement of CAS/FPD, changes to the process of making advanced 
preparations for early fiscal year (FY) Temporary Duty/TDY Travel are necessary. 
The guidance below only applies to cases where advanced preparation in FY21 is 
required to effectively facilitate FY22 travel. Additional guidance on FY22 travel 
will be promulgated in the future.  
2. For TDY and Local Travel (current Doc Types 11 & 13) beginning in early FY22, 
where advanced preparation such as orders creation must be made, Approving Officials
shall create offline zero dollar TDY orders utilizing the CG-4251 form or letter 
orders with language stating that “final approval is subject to availability of funds”. 
In addition, a TONO Log shall be kept to track TONOs for reference when re-creating 
orders in E-Gov Travel System (ETS)on or after 01OCT21.  
3. Per ref (A), On 01OCT21 TDY travelers who were issued orders in advance for FY22 
travel, shall access ETS and submit a request to travel to their supervisor for approval. 
Once supervisor approval is granted, Funds Managers and Approving Officials shall follow 
the Cutover Process Guide direction for ETS and the Cutover Financial System (CFS).
4. The Cutover Process Guide is expected to be released in early September, announced 
via CG message and accessible for download from the CG Portal.
5. For more information concerning ETS please visit: 
https://www.dcms.uscg.mil/ppc/travel/ets2/ or email the Travel Management Office at 
HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil.
6. POC: For more information regarding TDY travel preparations contact 
Jesse.M.Millard@uscg.mil, CG-833.
7. CAPT William A. Budovec, CG-83, sends.
8. Internet release authorized.