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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

PPC Call Center Phone Contact Update

In observance of the Veterans Day holiday, our offices, including the Pay & Personnel Center’s Call Center, will be closed on  Thursday, November 11, 2021. All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Enlisted Evaluation Report Forms (CG-3788A-G) Revised

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​CG-PSC-EPM has revised the Enlisted Evaluation Report Forms (CG-3788A-G). The August 2021 editions of the new forms are now available.

CG-3788A ENLISTED EVALUATION REPORT NONRATED OR RATED SEAMN / FIREMAN    
CG-3788B ENLISTED EVALUATION REPORT THIRD CLASS PETTY OFFICER    
CG-3788C ENLISTED EVALUATION REPORT SECOND CLASS PETTY OFFICER    
CG-3788D ENLISTED EVALUATION REPORT FIRST CLASS PETTY OFFICER    
CG-3788E ENLISTED EVALUATION REPORT CHIEF PETTY OFFICER    
CG-3788F ENLISTED EVALUATION REPORT SENIOR CHIEF PETTY OFFICER    
CG-3788G ENLISTED EVALUATION REPORT MASTER CHIEF PETTY OFFICER