U. S. Coast Guard Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


(785) 339-3780


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

New Coast Guard Standard Meal Rate Batch Process Coming to Direct Access


An update to Direct Access on 3 September 2021 will enable SPOs to submit a start or stop Coast Guard Standard Meal Rate​ (CGSMR) Batch request for an entire Cutter/Unit with a single transaction in Direct Access (DA).

This process is programmed to start new EABP Instances OR stop open EAPB Instances due to Galley Closures, etc. This feature may also be used to correct/change an Stop Date for a Cutter/Unit.

Here is the SPO-SMR Batch Process User Guide.

Direct questions on the new process guide to PPC Procedures & Development (P&D), via e-mail to ppc-smb-ppc-pd@uscg.mil