U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

PPC Call Center Phone Contact Update

In observance of the birthday of Martin Luther King, Jr., our offices, including the Pay & Personnel Center’s Call Center, will be closed on  Monday, January 17, 2022.  All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Direct-Access PCS, TDY, & Reserve Orders Outage.

1. DA Orders Accounting Data Conversion to FSMS Standard (ALCGPSC 06/22):  ​At 2000 EST, Wednesday, 12 January 2022, availability to Direct Access orders will be read-only for all users. The scheduled reactivation of full access to orders in Direct Access is 0001 EST, Wednesday, 19 January 2022, and is based on the successful conversion of all FY22 orders. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.

E-Gov Travel System  (ETS) Status (updated 1000 hrs. Jan 07)

1. Maintenance Completed:  Data migration is complete and the system ready for use. 

2. Vouchering: The ability to enter travel vouchers in ETS is now available.

3. Vouchering prior FY travel: As part of the cutover to FSMS, the Coast Guard migrated open travel obligations. Authorizations will appear in ETS for the member to voucher. Members will select the open authorization within ETS and create a voucher. Members will not need to select accounting information for the Project, Organization, Expenditure and Task (POET) because prior year TONOs were migrated to reimburse against the prior year expenditures. The vouchers should only require approval from an ETS approving official.

4. Current FY Travel: Please be aware that Training, PCS, and Reserve Orders from Direct-Access (DA) will not be available in ETS pending completion of the accounting data conversion during the DA outage described above.

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Mailing address:

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


(785) 339-3780


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

2022 Master Chief Advancement Panel (MCAP) Announcement


ALCGENL 002/22

R 112041Z JAN 22
ALCGENL 002/22
A. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2(series) 
B. Military Personnel Data Records (PDR) System, COMDTINST M1080.10(series)
C. Military Separations, COMDTINST M1000.4(series)
D. Guidance and Eligibility Criteria for Enlisted Personnel Boards and Panels, 
PSCINST 1401.2(series)
E. 19 NOV 21/ALCGPSC 121/21
1.  Summary. This message announces the 2022 Master Chief Advancement Panel 
(MCAP), which will convene to recommend eligible active duty Senior Chief 
Petty Officers (SCPOs) for advancement to Master Chief Petty Officer in each 
rating, except MU.  COs and OICs must ensure dissemination of this message to all 
active duty SCPOs within their commands.  SCPOs must be aware of the eligibility 
requirements outlined below and familiarize themselves with the contents of Refs 
(a) through (e).  Commands must also be aware of all eligibility requirements to 
ensure candidates are properly and fairly considered for advancement.  Failure to 
follow the guidelines of this message and its references will not justify a waiver 
from their requirements. 
2.  Schedule.  The MCAP is scheduled to convene 09 May 2022 at Coast Guard 
Headquarters in Washington, DC. 
3.  Eligibility.  
a.  Current eligibility requirements are outlined in Chapter 5 of Ref (a). 
Additional advancement information is available at: https://cg.portal.uscg.mil/
b.  All eligibility requirements must be completed by the Panel Eligibility Date 
(PED) of 01 February 2022.
c.  Candidates will be able to verify their eligibility utilizing the Personal 
Data Extract (PDE) generated in Direct Access in mid-February 2022.  CG PSC-EPM 
will post a list of initial candidates via ALCGENL message OOA 18 February and a 
final eligibility list NLT 15 April, after the 01 April 2022 PDE correction 
deadline. Only those members listed on the final eligibility list will be 
considered for advancement during the 2022 MCAP.
4.  Waivers.  This ALCGENL supersedes previously published waivers.  The following
waivers apply:
a.  MCAP.  The MCAP does not apply to the Musician rating.
b.  Advancement Requirement Waivers.  Requests for waivers from advancement 
requirements or waivers from completion deadlines must be sent prior to the PED, 
01 February 2022.  Ref (d) provides guidance for submitting waivers.  Late 
requests will not be accepted. 
5.  Candidate Responsibilities.
a.  It is the candidate’s responsibility to ensure their online PDE shows a status 
of “Eligible” in order to be considered for advancement by the 2022 MCAP.  
Candidates reviewed during a previous MCAP should not assume they are 
automatically eligible for the upcoming MCAP.  The PDE for the 2022 MCAP must be 
verified.  Candidates expecting to be away from their unit for an extended period 
of time (e.g. extensive “C” school, deployments, TDY, maternity leave, etc.) 
between the PED and the end of the correction period should make alternate 
arrangements to verify their PDE.  Report incorrect PDE data to the unit Admin or 
Servicing Personnel Office (SPO).  After reporting incorrect data, candidates must 
verify PDE corrections are complete by reviewing their online PDE prior to the 01 
April 2022 PDE correction deadline.  If the online PDE are not complete, the 
candidate shall submit a Trouble Ticket prior to 01 April 2022 to PPC by e-mail to 
PPC-DG-CustomerCare@uscg.mil.  PDE corrections must be visible on the online PDE 
and completed NLT 01 April 2022.  Failure to report and verify online PDE 
corrections by the deadline will result in a “Not Eligible” status for the 2022 
b.  Candidates must ensure their personnel record is up to date and accurate.  The 
personnel record includes the Official Military Personnel File (OMPF), Enlisted 
Evaluation Reports (EERs), and the Employee Summary Sheet (ESS).  Ref (b) provides 
a complete list of documents maintained in the OMPF.  IAW Ref (d), the Panel will 
review the past seven (7) years of EERs and information contained within the 
OMPF.  The entire ESS will be reviewed.  Therefore, the 2022 MCAP will review all 
OMPF documents and EERs with a date of 08 May 2015 to 08 May 2022.  However, all 
records must be updated by 24 April 2022.  Any updates to a candidate’s record 
after this deadline must be sent to CG PSC-BOPS-MR and copy CG PSC-EPM-1-
Advancements.  Documents sent during this timeframe will not be included as part 
of the official record until cleared by CG PSC-BOPS-MR.  Information on how to 
request and update your record can be found in Ref (e) & in the “How to Update 
Your Personnel Record” document on the EPM-1 MCAP CG Portal Page at (https://cg.
aspx).  When submitting your requests, indicate “URGENT: MCAP CANDIDATE” in the 
subject line. 
c.  Candidates are also encouraged to review the applicable Commandant and Master 
Chief Petty Officer of the Coast Guard Guidance to Enlisted Selection Boards and 
Panels.  This document will be provided to the Panel members and clearly sets 
forth the Commandant’s vision for selection to Master Chief Petty Officer.  It 
is available on the MCAP CG Portal page at https://cg.portal.uscg.mil/units/psc/
d.  Per Chapter 3 of Ref (c), active duty enlisted members who reach or exceed 
their Professional Growth Point (PGP) on or before 31 December 2022 (2023 High 
Year Tenure (HYT) Candidates) must separate or retire IAW Ref (c) unless granted 
a waiver.  2023 HYT Candidates who meet all MCAP eligibility requirements can 
still participate in the 2022 MCAP; however, they will not be guaranteed 
advancement even if placed above the published cutoff unless they request a HYT 
waiver from CG PSC EPM-1 and are granted a waiver that includes advancement 
authority.  For more information regarding HYT, visit CG PSC-EPM-1’s Portal page 
at https://cg.portal.uscg.mil/units/psc/psc-epm/SitePages/HYT.aspx.
e.  Candidates have the opportunity to submit communication to the Panel.  
Guidance regarding this communication is provided in Refs (a) and (d).  All 
communication to the Panel must be e-mailed to HQS-SMB-CGPSC-EPM-1-Advancements
@uscg.mil NLT 24 April 2022.  Communication to the Panel received after this 
deadline will not be accepted.  The subject line of the e-mail should contain 
“MCAP Panel Communication.”
6.  Command Responsibilities.
a. Command responsibilities are detailed in Article 3.A.4. and amplified 
throughout Chapter 3 of Ref (a).  A common reason for member ineligibility is a 
missing current EER.  Per Article 3.A.5 of Ref (a), each candidate must have an 
EER with a command's recommendation mark for each new advancement cycle.  For 
the 2022 MCAP, candidates must have an EER with a mark of “Ready” dated between 
02 February 2021 and 01 February 2022.  Members marked "Not Ready" in this 
period may have a Commanding Officer Recommendation Change (CORC) EER submitted 
with an effective date NLT the 01 February 2022 PED to fulfill the MCAP EER 
eligibility requirements.  Members without an EER during this period will 
require a Service Wide Exam (SWE) EER dated between 02 February 2021 and 01 
February 2022 to be eligible for the 2022 MCAP.  SWE EERs should be dated 
greater than 184 days prior to 28 February 2022 (27 August 2021) when possible 
to ensure a return to the regular marking cycle.  
b.  The active duty regular E-8 marking period remains the last day of February.  
The regularly scheduled February 2022 EER must be finalized NLT 30 March 2022.  
The February regular EER will provide the 2022 MCAP with a record of the 
candidate’s most recent performance and will not make an ineligible member 
eligible.  If a candidate on the 2022 MCAP eligibility list receives a mark of 
“Not Ready” or “Not Recommended” between the 01 February 2022 PED and MCAP, 
commands must notify PSC-EPM-1 at HQS-SMB-CGPSC-EPM-1-Advancements@uscg.mil.  
The email should include “MCAP” in the subject line and must include the 
candidate’s name, EMPLID, rank, and date of EER that changed candidate’s mark 
of ready or recommended.  As a result, the candidate will be removed from the 
2022 MCAP.  If a member is otherwise eligible for the 2022 MCAP, but does not 
desire to be considered for advancement, they should be given a mark of “Not 
Ready.”  For any EER questions, including CORCs, contact CG PSC-EPM-3 at 
c.  Commands shall verify the candidate’s most current Rating Performance 
Qualifications (RPQs) and Enlisted Performance Qualifications (EPQs) were signed 
off NLT 01 February 2022.  
d.  Entering Competencies in Direct Access (DA):  EPQ/RPQ pay grade completion 
shall be entered directly into DA.  Use the ERATS – Direct Access Competency Entry 
Process Guide to accurately record completion through your Personnel & 
Administration (P&A) entity.  Even if there are no RPQ standards for your specific 
pay grade, the competency code still needs to be entered in DA for MCAP 
eligibility.  Units are authorized to enter competencies directly into DA after 
verifying core competencies are certified complete; TMT entry is not required.  
Commands shall verify a candidate has completed the RPQs and authorize entry into 
DA by the unit’s P&A entity.  The rating competency code must appear in the 
candidate’s DA competency record to receive an “Eligible” PDE.  Commands may enter 
backdated competency codes into TMT or DA during the PDE correction period up 
until the 01 April 2022 PDE correction deadline.  It is highly recommended that 
the competency code be entered prior to the 01 February 2022 PED so the initial 
PDE shows a status of “Eligible” rather than entering backdated competency codes 
and requesting PDE updates after PDEs are released.  Commands shall notify PPC 
(ADV) via e-mail at PPC-DG-CustomerCare@uscg.mil if members receive an “Eligible” 
PDE, but have not completed eligibility requirements by the PED to prevent the 
member from being considered for advancement by the 2022 MCAP.
e.  Waivers from advancement requirements or completion deadlines must be 
requested on or before 01 February 2022.
7.  P&A/SPO Responsibilities.  Last day to complete PDE corrections in DA: 01 
April 2022.
8.  PPC Responsibilities.  
a. Post PDEs in DA:  Mid-February 2022. 
b. Provide initial eligibility list to CG PSC-EPM-1 OOA 10 February 2022. 
c. Provide final eligibility list to CG PSC-EPM-1 OOA 09 April 2022.
9. Timeline.
a. 01 February 2022: Panel Eligibility Date (PED).
b. 01 February 2022: Waiver submission deadline.
c. Mid-February 2022: Personnel Data Extract (PDE) available in Direct Access.
d. OOA 18 February 2022: Initial 2022 MCAP eligibility list released via ALCGENL.
e. 28 February 2022: End of E-8 marking period.
f. 30 March 2022: Regular E-8 EERs finalized in DA.
g. 01 April 2022: PDE Correction Deadline.
h. NLT 15 April 2022: Final 2021 MCAP eligibility list released via ALCGENL.
i. 24 April 2022: Communication to the Panel submission deadline.
j. 24 April 2022: OMPF update deadline. 
k. 09 May 2022: 2022 MCAP convenes.
10.  CG PSC-EPM-1 is the single POC for all Master Chief Advancement Panel 
inquiries. They can be reached by e-mail at HQS-SMB-CGPSC-EPM-1-Advancements@
uscg.mil.  When sending an e-mail regarding MCAP, include “MCAP” at the beginning 
of the subject line.  For additional Master Chief Advancement Panel information 
go to the MCAP CG Portal page at https://cg.portal.uscg.mil/units/psc/psc-epm/
11. Current Master Chiefs Petty Officers who are interested in participating in 
the MCAP as a Panel member should send an e-mail to HQS-SMB-CGPSC-EPM-1-Panels@
uscg.mil.  Please include your Employee Summary Sheet.
12.  CAPT J. A. Carter, Chief, Enlisted Personnel Management, CG Personnel Service 
Center, sends.
13.  Internet release authorized.