U.S. COAST GUARD
Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

NOTICE: ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS

At 0600 EST, Wednesday, December 20, 2023, availability to Direct Access will be limited to only those user's performing tasks associated with 2024 payroll and regulatory changes. Direct Access will be reactivated at 0600 EST, Wednesday, January 3, 2024. This limited availability is necessary to prevent the submission of self-service and SPO transactions that could potentially conflict with legislative and regulatory changes. ALCOAST 436/23

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-DG-CustomerCare@uscg.mil

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https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

SBP Line of Duty Death - SBP Reversion from Child to Spouse Coverage

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Dec. 30, 2022 —

PPC-RAS will terminate a number of child SBP annuities and revert them to their parents’ annuities effective 1 January 2023. The first payment to the spouse will be made 1 February 2023, for Line of Duty Death SBP Annuities effective after 11 September 2001. Individuals impacted by this change were contacted by PPC-RAS over the past year and were provided forms to complete and provide to us. If you believe you will be impacted but did not receive a letter, please call us at 866-772-8724. If you would like more information, please visit the Defense Finance And Accounting Service (DFAS) link: https://www.dfas.mil/RetiredMilitary/survivors/SBP-2023-Optional-Child-Annuity-Reversion/

U.S. COAST GUARD Pay & Personnel Center