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U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Friday, December 2, 2022 at 21:00 (CST) until Saturday, December 3, 2022, at 01:00 (CST). This outage is necessary for system and server maintenance.
Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Aug. 10, 2022
E-Gov Travel System (ETS) Frequently Asked Updates
An updated (August 10, 2022) list of ETS frequently asked questions is available via PPC's ETS web page (https://www.dcms.uscg.mil/ppc/tvl/ets). This list covers post-go-live issues.
Here is a direct link to the file (the file is in PDF format):
Nov. 4, 2021
Regular to Reserve (R2R) Frequently Asked Questions
The Coast Guard inadvertently misinterpreted a 2010 BCMR ruling for a Regular to Reserve (R2R) case in which it was authorized to close the break in service of a member who transitioned into the Coast Guard Reserve by way of Regular to Reserve (R2R). PPC blanketed this ruling to any R2R Rehire from 2010-2017 and aligned their Anniversary Year with their Pay Base Date.