U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
Oct. 8, 2020
Mailing Address and End-Year Tax Documents
END OF THE CURRENT TAX SEASON IS FAST APPROACHING! All retirees and annuitants are reminded that the Mailing Address listed in Direct Access (DA) is the address all your year-end tax documents will be sent to. Please note that your Home Address will NOT be used for these mailings.
Oct. 2, 2020
Got TRICARE For Life Questions? Here’s What You Should Know
Will you soon be eligible for Medicare based on reaching age 65? If so, now's the time to start thinking about your future health care needs. With TRICARE For Life (TFL) coverage, you can get the care you need while minimizing your out-of-pocket costs. As you begin to learn about TFL, you may have questions about costs, what's covered, and if you're eligible for it.
Oct. 1, 2020
Plan Now: TRICARE Select Enrollment Fees for Group A Retirees Coming January 2021
Did you hear the news about TRICARE Select enrollment fees? TRICARE Select Group A retirees must begin paying enrollment fees to maintain health coverage starting on Jan. 1, 2021. TRICARE Select is the name of the plan that replaced the former TRICARE Standard and TRICARE Extra programs in 2018.
Sept. 28, 2020
Credentialing your Coast Guard experience
Members planning to transition into a civilian job after serving, or simply looking to broaden professional opportunities, are in luck. Your experience in the Coast Guard has given you training and skills that you can put to work for you outside of the service.
Sept. 9, 2020
Open Season is Coming: Take the Time to Prepare Now
The annual period when TRICARE beneficiaries can enroll in or change health plans for the next year, is right around the corner. Take the time now to learn about your eligibility, fees, as well as health, dental, and vision plan options. Here are a few frequently asked questions and answers about open season so you'll be ready.
Aug. 13, 2020
What Are Your TRICARE Pharmacy Options Overseas?
Do you live overseas? Got questions about how to fill your prescriptions? If you're enrolled in a TRICARE Overseas Program plan, you have access to the same TRICARE Pharmacy Program as stateside. This means you can fill your prescriptions through military pharmacies, TRICARE Pharmacy Home Delivery, TRICARE retail network pharmacies, and non-network pharmacies. But there are some limits for filling prescriptions overseas.
Behind on Vaccines? Get Back on Track with TRICARE
This summer, a COVID-19 vaccine is on the minds of many people. While the world waits for a vaccine, it's a good time to make sure you and your family members are on track with other important vaccines. You can review the vaccine schedule from the Centers for Disease Control and Prevention (CDC) to make sure you're on track. TRICARE covers age-appropriate doses of vaccines, as recommended by the CDC.
July 31, 2020
Improved TRICARE Formulary Search Tool Helps You Learn About Your Prescriptions
Do you have questions about your prescriptions or medications? The TRICARE Formulary Search Tool is an educational tool that can help. The updated tool makes it easier to look up specific information about your prescription drug.
July 21, 2020
Getting ready for a move? Have travel plans? TRICARE Select® Navigator might be the right tool to help you stay healthy in a new place
Eligible TRICARE Select enrollees have a new resource that can help them stay healthy—even when they are in a new place. From dealing with an injury while travelling to finding a new doctor when you move, a new program from TRICARE can help eligible TRICARE Select enrollees.
July 17, 2020
TRICARE Dental Program Enrollees Receive Annual Maximum Increase
In response to COVID-19, the annual maximum for TRICARE Dental Program (TDP) enrollees was raised. TDP enrollees now have an additional $300 of coverage for their dental care this contract year. The contract year runs from May 1, 2020 to April 30, 2021. It's the latest of recent TRICARE changes introduced to improve your access to care during the national emergency due to the coronavirus pandemic.
July 16, 2020
TRICARE Qualifying Life Event: Marriage
If you're newly married or marriage is in your immediate future, it's important to learn how getting married impacts your health plan options. Spouses of service members are eligible for TRICARE coverage. Your spouse's options will depend on your military status and where you live.
To learn more, read the article.
July 13, 2020
What's a TRICARE Qualifying Life Event?
A Qualifying Life Event (QLE) is a certain change in your life, such as moving, marriage, birth of a child, or retirement from active duty. This means TRICARE health plan options for you and your family may change. Learn how certain life events may change your TRICARE health plan options.
July 7, 2020
Available Now: TRICARE Retiring from the National Guard or Reserve Brochure
Are you a National Guard or Reserve member who has retired or is about to retire? When you retire from the National Guard or Reserve, your TRICARE coverage changes. Learn how TRICARE options may change for you and your family and what you must do.
June 23, 2020
Changes Coming Soon for Some TRICARE Select Retired Beneficiaries
Starting on Jan. 1, 2021, TRICARE Select Group A retired beneficiaries must pay monthly enrollment fees in order to maintain their TRICARE health coverage. This is a change, and the first time this beneficiary group will pay enrollment fees. Here the key points you need to know.
June 3, 2020
Direct-Access Password Reset Guidance
During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"