U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200
PPC-DG-CustomerCare@uscg.mil
MilConnect
The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
Aug. 20, 2018
How Does the TRICARE Catastrophic Cap Work?
A catastrophic cap is the most you pay out of pocket for covered services each year. This protects you because it limits the amount of out-of-pocket expenses a family pays for TRICARE covered medical services.
Aug. 14, 2018
How to Choose or Change Your TRICARE Provider
Whether you're looking to change your primary care manager (PCM) or find a specialty care provider, you have options with TRICARE. With directories at your fingertips, you can take command of your health and your TRICARE benefit. When you enroll in TRICARE Prime, you either choose or get assigned a PCM who will manage all of your routine, non-emergency, and urgent health care.
Aug. 9, 2018
Using Your TRICARE Benefit with Other Health Insurance
Do you have employer-sponsored health insurance? Any health insurance you have in addition to TRICARE is known by TRICARE as "other health insurance," or OHI. TRICARE supplements are not OHI. If you have OHI, it becomes your primary insurance and pays any claims before TRICARE does. Learn more about how TRICARE works with OHI to make the most of your benefit.
Feb. 2, 2018
New Features of the TRICARE Website
The TRICARE website is your first stop when you have questions about your benefit. At the start of the New Year, we introduced some redesigned features on the TRICARE website that make it easier for you to take command of your health. Beyond the new look and feel of the website, new features and tools will now help you find what you're looking for quicker.
Jan. 31, 2018
Special Income Tax Withholding Requirements for Commonwealth of Northern Mariana Islands and Puerto Rico
Residents of The Commonwealth of Northern Mariana Islands or Puerto Rico do not have Federal Income Tax Withheld.
June 9, 2017
Thrift Savings Plan (TSP Blended Retirement System (BRS) Resources Available
Two new sources of information—a fact sheet and a video—about the new Blended Retirement System (BRS) are now available.
Blended Retirement System (BRS) Comparison Calculator is Available
The official comparison calculator is available at http://militarypay.defense.gov/calculators/BRS/ and should be the only calculator used by service members as other tools may not have received adequate vetting.
June 6, 2017
DoD Launches Blended Retirement System Comparison Calculator
WASHINGTON — The Defense Department has launched a comparison calculator for eligible service members to analyze their estimated retirement benefits under the legacy system and the new Blended Retirement System.
March 15, 2017
Combat Tax Exclusion - Known Issue with PCS Departure Stop and Retroactive Transactions
There is a Direct Access Known Issue with Combat Tax Exclusion
State/Federal Income Tax Withholding for Residents of Puerto Rico or Northern Mariana Islands
There are special income tax withholding requirements for certain federal agencies that have employees who work in the Commonwealth of the Northern Mariana Islands (CNMI) or Puerto Rico.
