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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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PPC Call Center Phone Contact Update

The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

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Tag: MAS

July 16, 2020

TRICARE Qualifying Life Event: Marriage

If you're newly married or marriage is in your immediate future, it's important to learn how getting married impacts your health plan options. Spouses of service members are eligible for TRICARE coverage. Your spouse's options will depend on your military status and where you live. To learn more, read the article.

July 13, 2020

What's a TRICARE Qualifying Life Event?

A Qualifying Life Event (QLE) is a certain change in your life, such as moving, marriage, birth of a child, or retirement from active duty. This means TRICARE health plan options for you and your family may change. Learn how certain life events may change your TRICARE health plan options.

July 7, 2020

Access to Military Records During Boards and Panel Season

The PY21 Selection Board season is now underway and the Military Records Section has seen a significant increase in requests for document uploads and copies of member’s Electronically Imaged – Personal Data Records (EI-PDRs) or Official Military Personnel File (OMPF).

June 9, 2020

Designation of Saudi Arabia for Imminent Danger Pay

​Assistant Secretary of Defense Memo dated 04 June 2020 designates the land area of Saudi Arabia for imminent danger pay (IDP) purposes, effective September 14, 2019.​

June 3, 2020

Direct-Access Password Reset Guidance

During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"

May 8, 2020

A Friendly Reminder: Keep Your DEERS Info Updated

Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.

April 23, 2020

Inactive Duty Training (IDT) Subsistence Allowance While Drilling Remotely

​ACN 054/20​ promulgates policy regarding IDT subsistence allowance, formally IDT COMRATS, for enlisted reservists performing paid Inactive Duty for Training (IDT), Readiness Management Period (RMP), or Additional Training Period (ATP) drills remotely. ​Coast Guard enlisted reservists who are authorized to conduct training remotely are not authorized a subsistence allowance for periods of IDT, RMP, or ATP performed at their home, regardless of the duration of those periods.

April 10, 2020

New Military Records SPO Support Email Address

The Military Record Section has transitioned from Public Folders to the Shared Mailbox platform and will no longer utilize the Public Folder functions in Outlook.

March 23, 2020

Coast Guard Travel and Leave Policy Updated

ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.

March 10, 2020

Coast Guard Weight and Body Fat Standards Program Update

ALCOAST Commandant Change Notice (ACN) 033/20 modifies ACN 112/19, the one-year Body Composition Pilot program.

March 3, 2020

Drilling for Points Only - Guidance and Clarification Released

All CG Reserve (ALCGRSV) message 011/20 provides guidance and clarification regarding drilling for reserve points only. Also visit PSC's website a memo template and more information. https://www.dcms.uscg.mil/PSC/Reserve-Personnel-Management-PSC-RPM/RPM-3/Individual-Ready-Reserve-IRR/Drill-for-Points-Only/

Feb. 27, 2020

Authorized Housing Flexibility Options Increase for Service Members and their Families During PCS Moves

Policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).

Feb. 27, 2020

TRICARE Health Matters Newsletter Issue 1, 2020

Eager to learn more about your TRICARE benefit? Here are just some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter: TRICARE Rules for Enrolling and Disenrolling Your TRICARE Payment Options Seeking Care While on Active Duty Take Action to Enroll in a TRICARE Plan When You Retire Read TRICARE Publications and Take the Survey

Dec. 31, 2019

2020 Continental United States (CONUS) Cost of Living Allowance (COLA) Locations

CONUS COLA is a taxable supplemental allowance designed to help offset higher prices in the highest cost locations in CONUS that exceed the costs in an average CONUS location by 8 percent or more. The program affects approximately 20,000 Service members in 16 Military Housing Areas (MHAs) and 31 other counties in CONUS.

Dec. 9, 2019

Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region

The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.