U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
May 9, 2019
A Change of Address May Mean New TRICARE Health Options
Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.
May 3, 2019
The Tax Cuts and Jobs Act Changed the Way Tax is Calculated.
The IRS encourages everyone to perform a “paycheck checkup” to see if you have the right amount of tax withheld for your personal situation.
April 30, 2019
Reserve Leave Not Calculating Correctly
If member has reserve AD orders of exactly 30 days, DA does not credit 2.5 days of leave, therefore the SPO will need to submit a ticket to PPC to manually credit. Also, if a member has back to back consecutive reserve AD orders, where each order is less than 30 days individually, but combined consecutively equal 30 days, the SPO will also need to
Adding a New Family Member Stateside? Take Action to Get TRICARE Coverage for Your Child
Whether giving birth or adopting, this change in your family composition is a TRICARE Qualifying Life Event (QLE). The QLE allows you to enroll any new eligible family members. Or to make changes to your TRICARE Prime or TRICARE Select health plan. You must take action to get TRICARE coverage for your newborn or adopted child. Register your newborn or adopted child in the Defense Enrollment Eligibility Reporting System, as well as choose a TRICARE health plan and enroll your child in one if necessary.
April 26, 2019
Activating Soon? Your TRICARE Options May Change
Are you a member of the National Guard or Reserve? If so, you may become eligible for active duty medical and dental benefits when called or ordered to active duty under federal orders for more than 30 days. Your family members also become eligible for active duty benefits. Activating is a change in your sponsor status. This is a TRICARE Qualifying Life Event. This means you may not be able to continue your existing coverage.
New Forms for Reserve Incapacitation Requests
ALCGRSV message 015/19 announces publication of the following forms:
a. CG-1001C U.S. Coast Guard Reserve Incapacitation Benefits Request
b. CG-6300 Medical Support Allowance Billet Request
c. CG-6300A Monthly Physician Report
April 24, 2019
Procedures Issued for Auditing Standard Pay Transactions
E-Mail ALSPO message B/19 implements a standard business process for entering and validating pay transactions entered by Servicing Personnel Offices (SPO).
Maine Releases New State Income Tax Withholding Certificate
Maine has updated Form W-4ME, Employee’s Withholding Allowance Certificate. If you are a resident of Maine you should complete the new form and, if needed, update your state income withholding allowances via Direct Access Self Service as soon as possible.
March 22, 2019
American Forces Travel - Leisure Travel Website
Through a partnership with the DoD Services, Coast Guard Morale, Well-Being, and Recreation (MWR) is happy to announce the launch of the first and only military travel booking engine, www.americanforcestravel.com.
March 20, 2019
Get to Know Your TRICARE Prime Plan
TRICARE Prime is similar to a health maintenance organization, or HMO plan. This means you get most of your care from an assigned or selected primary care manager (PCM). This PCM refers you to specialists for care that he or she can't provide and works with your TRICARE regional contractor for referrals and authorizations. TRICARE Prime differs from TRICARE Select, the other TRICARE enrollment health plan.
March 18, 2019
How Does Divorce Affect Your TRICARE Benefit?
Closing the chapter on a marriage can be a confusing time. If you're going through a divorce, you may be wondering about your TRICARE benefits. Divorce, annulment, or dissolution of a marriage is a TRICARE Qualifying Life Event (QLE). This QLE allows you and family members to make changes to your TRICARE Prime or TRICARE Select health plan outside of TRICARE Open Season.
March 8, 2019
What is a TRICARE Qualifying Life Event?
Every year during TRICARE Open Season, you can enroll in or change your TRICARE Prime or TRICARE Select health plan. But did you know that outside of TRICARE Open Season, you can only enroll in or make changes to your TRICARE Primeor TRICARE Select plan following a Qualifying Life Event (QLE)? A QLE is a certain change in your life, such as marriage, birth of a child, change of address, or retirement from active duty.
March 1, 2019
Everything You Need to Know about Filing Medical Claims
Did you visit your doctor recently? If you visited a TRICARE network provider, in most cases, your provider will file a claim for you after the visit. In some cases, you may have to pay for health care services upfront and file your own claim to get money back. It's important to know when you need to file a claim and how to do so.
Feb. 26, 2019
Personnel Accountability System (PAS) Policy Requirements
Personal contact information must be kept current in the authoritative data sources of Direct Access (DA), Active Directory (AD), My Employee Personal Page (MyEPP), and the Defense Enrollment Eligibility Reporting System (DEERS).
Feb. 21, 2019
Getting Married? Know Your TRICARE Health Care Options
You and your family members may experience changes in TRICARE eligibility and coverage after getting married.