Coast Guard Pay and Personnel News

U. S. Coast Guard Pay & Personnel Center

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Pay & Personnel Center
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MilConnect

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches

Tag: Direct Access

Sept. 3, 2021

New Coast Guard Standard Meal Rate Batch Process Coming to Direct Access

An update to Direct Access on 3 September 2021 will enable SPOs to submit a start or stop Coast Guard Standard Meal Rate (CGSMR) Batch request for an entire Cutter/Unit with a single transaction in Direct Access (DA).

Aug. 23, 2021

Direct Access Competency Dictionary Update

The dictionary is a spreadsheet which shows all authorized competency codes and descriptions.

July 22, 2021

Reserve Inactive Duty for Training Direct Access Approval Process Change

The reserve supervisor is no longer required to send an email notification to the SPO with the batch number stating that members have completed a drill. It was determined that the email being sent to the SPO provided no real value, was a duplication of effort and in many instances slowed down the approval process.

May 24, 2021

Warning Order- Financial System Modernization Solution (FSMS) Implementation

This ALCOAST provides an update and status for the transition to the new DHS financial management and procurement system called the Financial System Modernization Solution (FSMS). It is scheduled to go-live CG-wide on 01 October 21 (Q1 of FY22).

April 1, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 03/21 (March) of the PPC Customer Newsletter is now available.

Feb. 19, 2021

Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start

If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.

Feb. 1, 2021

Payee Warnings Report for SPO

This guide provides the procedures for a SPO to run the Payee Warnings Report for SPO in Direct Access (DA).

Dec. 7, 2020

Payroll Processing Schedule for CY-2021 (PDF)

E-Mail ALSPO message B/20 provides the Payroll Processing Schedule for Calendar Year (CY) 2021.

Sept. 15, 2020

Direct-Access and Reserve Pay (Flag Voice 528)

A significant change was made to the Coast Guard Human Capital Management System (Direct-Access) in order to address concerns with the delay in payment to the Reserve Workforce when transitioning to Active Duty orders This change also reduces the need for PPC interventions and increases the efficiency of Reserve Pay.

Sept. 8, 2020

Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed

The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).

June 3, 2020

Direct-Access Password Reset Guidance

During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"

Oct. 2, 2019

Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)

An issue has been detected with Direct Access (DA) CONUS COLA transactions.

Oct. 1, 2019

Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Update

Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Chapter 11 (TTP Format), Governance - Audits and Reports, posted.

Sept. 17, 2019

Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit

Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.

Aug. 7, 2019

Known Issue: Marital Status and Rehires

We've added a known issue to the Marital Status topic in DA Knowledge Base.