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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(785) 339-2200

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PPC-DG-CustomerCare@uscg.mil

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PPC Call Center Phone Contact Update

Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.  

The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Results:
Tag: PCS

July 31, 2019

SPO Consolidation Update - Sector Corpus Christi SPO Closed

The SPO located at Sector Corpus Christi (007895) has been disestablished. All records previously serviced by the SPO at Sector Corpus Christi have been moved to BASE NOLA SPO (PS) (042311).

July 16, 2019

Screening Required for Assignments to Key West, Florida

Key West Florida is a remote location requiring an overseas screening of members and dependents prior to executing a permanent t change of station move..

June 30, 2019

Reminder: BAH for Single Recruit, OCS, or Academy Graduates In-Transit

A Transit housing allowance (BAH-Transit) is a temporary housing allowance paid while a member is in a travel or leave status between permanent duty stations, provided the member is not assigned Government quarters, including dependents who may be assigned to Government owned or leased family-type quarters. The Transit rate continues during proceed time and authorized delays en route, including TDY en route.

June 26, 2019

Reminder: BAH-Transit to Single Members PCS Transferred from outside the U.S.

The Transit housing allowance (BAH-Transit) is often overlooked by Servicing Personnel Offices resulting in members being underpaid.

June 26, 2019

Moving? Update DEERS for Uninterrupted TRICARE Coverage

Summer is when you and your family may fulfill new orders and move to a new duty station. If you move this summer, don't forget to update your information in the Defense Enrollment Eligibility Reporting System (DEERS). Being able to use TRICARE depends on keeping DEERS up to date.

June 22, 2019

Direct Access Orders Integration Process

The Orders Integration Process explained.

June 20, 2019

Savings Deposit Plan (SDP)

The Savings Deposit Plan is an important benefit for members deployed on special missions.

May 9, 2019

A Change of Address May Mean New TRICARE Health Options

Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.

May 1, 2019

Pay and Personnel Center Travel eNewsletter/FAQ

2019 Transfer Season is about to be in full swing! Read our newsletter for the latest tips.

April 23, 2019

Critical Housing Area Update: CG Special Missions Training Center (SMTC), Camp Lejeune, NC (Zip Code 28542) Designated

CG Special Missions Training Center (SMTC), Camp Lejeune, NC (Zip Code 28542) as a designated CHA.

Feb. 21, 2019

Servicemembers Civil Relief Act (SCRA) Changes for Spouses of Military Personnel

The Servicemembers Civil Relief Act (SCRA) now offers spouses of servicemembers the option of electing to use the same residence as the servicemember for purposes of taxation under certain circumstances.

Nov. 19, 2018

Obligated Service Requirement to Attend Class "A" School

In order for a member to execute orders to Class A School they must have at least 24 months of service remaining on their enlistment upon graduation from Class A School. It is the responsibility of the member’s Personnel and Admin Office to ensure the member meets the 24 month obligated service requirement prior to executing orders to Class A School.

Oct. 24, 2018

TRICARE and You: Coverage while traveling

This blog is the most recent in a series helping members of the Coast Guard family understand how to use their TRICARE benefits. ... (more)

Oct. 1, 2018

Housing Flexibility for Certain Members With Dependents Undergoing a Permanent Change OF Station (PCS) Within the United States

Purpose. This ACN implements policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).