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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200

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PPC-DG-CustomerCare@uscg.mil

Self-Service

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https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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PPC Call Center Phone Contact Update

Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.  

The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Results:
Tag: TRAVEL

Jan. 3, 2020

PCS Mileage (MALT) and TDY Mileage Rates

Effective 1 January 2020, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.17 (seventeen cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2020 (i.e., the initial travel is started).

Nov. 8, 2019

Government Travel Charge Card CITI Bank Updates

​ALCGPSC message 125/19 provides important updates for the Government Travel Charge Card program. Topics include changing the default statement delivery to electronic, split disbursement, and more.

Nov. 7, 2019

Fiscal Year 2020 Class "C" School Orders and Travel Guidance

​ALCOAST message 344/19 provides information clarifies “C” School TDY travel guidance and highlights critical policy

Sept. 27, 2019

Travel Object Class Codes (OCCs) Additions and Updates

The Coast Guard Finance Center has added ten new Travel Object Class Codes and updated several others. These new and updated Object Class Codes are effective immediately.

Aug. 29, 2019

Fiscal Year (2020) Standard Continental U.S. Per Diem Rate Announced

The FY20 Standard CONUS per diem rate is $151 applicable for all official travel performed on or after 1 October 2019 to 30 September 2020.

Aug. 28, 2019

Keep DEERS Up to Date to Use TRICARE

Being able to use TRICARE depends on you keeping your information up to date in the Defense Enrollment Eligibility Reporting System (DEERS). DEERS is a database of active duty and retired service members, their family members, and others who are eligible for TRICARE. TRICARE eligibility shows up in DEERS based on the sponsor's status. It's essential to keep your DEERS record up to date to get timely and effective TRICARE benefits.

Aug. 22, 2019

Be Disaster Prepared With TRICARE

Weather events and natural disasters are, by nature, unpredictable. But you can predict what you should do before, during, and after an emergency. Being prepared for events like wildfires, floods, and hurricanes can help keep you and your family safe. A disaster may change access to your TRICARE benefit, prescriptions, and medical resources.

Aug. 14, 2019

SPO Consolidation Update - Patrol Forces Southwest Asia (PATFORSWA) SPO to be Disestablished

The SPO located at PATFORSWA (007006) will be disestablished effective 29 August 2019. All records previously serviced by the SPO at PATFORSWA will be moved to BASE Elizabeth City (PS) (046017)

June 26, 2019

Moving? Update DEERS for Uninterrupted TRICARE Coverage

Summer is when you and your family may fulfill new orders and move to a new duty station. If you move this summer, don't forget to update your information in the Defense Enrollment Eligibility Reporting System (DEERS). Being able to use TRICARE depends on keeping DEERS up to date.

June 4, 2019

PPC Customer Newsletter

Here is the May 2019 issue of the PPC Customer Newsletter

May 9, 2019

A Change of Address May Mean New TRICARE Health Options

Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.

May 1, 2019

Pay and Personnel Center Travel eNewsletter/FAQ

2019 Transfer Season is about to be in full swing! Read our newsletter for the latest tips.

April 23, 2019

Critical Housing Area Update: CG Special Missions Training Center (SMTC), Camp Lejeune, NC (Zip Code 28542) Designated

CG Special Missions Training Center (SMTC), Camp Lejeune, NC (Zip Code 28542) as a designated CHA.

March 22, 2019

American Forces Travel - Leisure Travel Website

Through a partnership with the DoD Services, Coast Guard Morale, Well-Being, and Recreation (MWR) is happy to announce the launch of the first and only military travel booking engine, www.americanforcestravel.com.

Nov. 19, 2018

Obligated Service Requirement to Attend Class "A" School

In order for a member to execute orders to Class A School they must have at least 24 months of service remaining on their enlistment upon graduation from Class A School. It is the responsibility of the member’s Personnel and Admin Office to ensure the member meets the 24 month obligated service requirement prior to executing orders to Class A School.