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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

Travel (TVL) Branch

Divisions and Branches

Subscribers to this list will receive notices and information on Coast Guard travel policy and procedures. Subscribers will also be notified of both scheduled and unscheduled outages affecting the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's web site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

Travel Approving Official Training and Designation Procedures

Directions on how to properly submit the AO memo and CG-7421ANew item

In order for a member to receive AO permission, they must complete the Travel Authorizing/Approving Official (AO) Course and either attach proof of completion to the CG-7421A or attach proof to the e-mail sent to PPC.

New Form

The TPAX/WINIATS USER ROLE DESIGNATION FORM CG-7421A (07/17) has been updated and published on our forms web page. This form now allows for electronic digital signatures. Simply e-mail the completed and digitally signed form to PPC-SMB-TpaxUserForms using the button on the form.

Notes:

  1. An AO Designation Memo is no longer required.
  2. If you are also being designated as Government Travel Charge Card Travel Manager, go to: https://www.dcms.uscg.mil/PSC/BOPS/PSC-BOPS-R/GOVTrvl/Travel_Card/Travel_Manager/#How_do_I_get_assigned_as_a_Travel_Manager for the required process.

Travel AO Webinar

AO Training

Book IconTravel Authorizing /Approving Official (AO) Course

Per ALCOAST 118/17, Travel Authorizing / Approval Official (AO) Certification, completion of the Travel Authorizing /Approving Official (AO) Course is required all newly designated AOs and will be required annually as a refresher training.

The Travel AO Course is available in the Coast Guard Learning Management System (LMS) (CAC logon required).

AOs play a critical role in managing travel. They contribute to mission readiness by ensuring travel is necessary to meet the organization’s mission requirements. AOs oversee the obligation of travel funds, authorize travel, ensure travelers abide by all travel regulations, and approve reimbursements for authorizing travel expenses. In this role, AOs function as Certifying Officers (COs) when approving most TPAX documents and are expected to safeguard taxpayer funds from misuse. Any approved payment found to be erroneous, may result in an AO being held personally liable for reimbursing the Government for the amount of the erroneous payment. This financial responsibility is called “pecuniary liability.” To better prepare AOs and protect them from the consequences of erroneous payments, the Coast Guard developed a specialized training course for Authorizing /Approving Officials (AOs).

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  • The Course will teach new AOs to review, authorize, and sign T-PAX transactions and manually submitted travel documents.
  • The estimated length is four hours.
  • The Course can be found in the Human Resources catalog.
  • The Course number is 100102.

Apple. The enrollment icon for the systemIf you are currently logged on with a CAC, you can enroll in the course now.

Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

AO Designation

To complete this process correctly, please follow these steps:.

  1. Complete the Travel Authorizing /Approving Official (AO) Course (see above).
  2. Complete the TPAX/WINIATS USER ROLE DESIGNATION FORM CG-7421A  and attach proof of AO course completion to the form or attach it to the e-mail sent to the supervisor / PPC.
  3. Submit the CG-7421A it to your supervisor using the e-mail button on the form (include or attach the proof of AO course completion).
  4. Supervisor: Sign the CG-7421A (digitally) and forward to PPC using the e-mail button on the form (be sure the member's proof of AO course completion is attached to the form or attached to the e-mail message itself).