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U. S. Coast Guard Pay & Personnel Center
PPC Telephone System Outage
We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
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June 23, 2022
Updated - How to Submit PCS Advance Request and File PCS Travel Claims
Example of including paid PCS advances to a voucher added.
April 15, 2022
Update on Government Travel Charge Card (GTCC) Payment Due Dates
The Coast Guard is extending the due dates for some government travel credit card (GTCC) payments as we continue our transition to a modern financial system. The extensions are intended to help minimize financial impacts on members and units as the service works through the challenges of transitioning to a modern financial system. The GTCC program will evaluate each member’s payment requirements and extend the due date on a month-to-month basis. No late fees or payments will be due until you receive your reimbursement. Please talk with your travel manager if you have any questions or need a higher balance waiver.
March 29, 2022
Coast Guard Works to Pay Backlogged Claims
The Coast Guard has paid more than 25 percent of temporary duty (TDY) backlogged claims in the last week. Additionally, the Travel Assist Team (TAT) will now be available through the remainder of fiscal year 2022 (FY22) to assist with travel claims.
March 23, 2022
How to Get Your PCS Claims Paid as the FSMS Transition Continues
Coast Guard introduces new procedures to speed processing of travel claims, advances, and reservations for permanent change of station
March 18, 2022
2022 Household Goods (HHG) Shipment Information
The 2022 HHG transportation season will soon be upon us, and with
it comes the importance of HHG counseling. To ensure all members
have the most success with their movement of HHGs commands are
highly encouraged to provide each transferring or separating member
with a copy of this ALCOAST and include HHGs counseling on PCS
Incident Management Team Established to Resolve FSMS Transition Issues
Commandant directs team to remove barriers, streamline solutions. “We need to pay our people and pay our bills,” said Rear Adm. Jon Hickey, who has been named Incident Commander. “The urgency is high, and we need to restore trust and credibility with our members and vendors.”