PPC LOGO 

U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

self-service user guides

PPC Telephone System Outage

We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.

Direct-Access Planned Maintenance Outage

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

PPC Page Menu

Click the arrows to expand the menu
Click the arrows to expand the menu

E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

Feedback button
Report broken links 
or other website
issues here



Portal Login


customer care

Blended Retirement System Information

DMDC Logo/MilConnect LnkmilConnect

MyCG Logo

Coast Guard Pixel Dashboard Icon

Coast Guard SharePoint Online

Pay & Personnel News Updates from our Branches
Results:
Tag: Financial Management System Modernization Solution

June 23, 2022

Updated - How to Submit PCS Advance Request and File PCS Travel Claims

Example of including paid PCS advances to a voucher added.

April 15, 2022

Update on Government Travel Charge Card (GTCC) Payment Due Dates

The Coast Guard is extending the due dates for some government travel credit card (GTCC) payments as we continue our transition to a modern financial system. The extensions are intended to help minimize financial impacts on members and units as the service works through the challenges of transitioning to a modern financial system. The GTCC program will evaluate each member’s payment requirements and extend the due date on a month-to-month basis. No late fees or payments will be due until you receive your reimbursement. Please talk with your travel manager if you have any questions or need a higher balance waiver.

March 29, 2022

Coast Guard Works to Pay Backlogged Claims

The Coast Guard has paid more than 25 percent of temporary duty (TDY) backlogged claims in the last week. Additionally, the Travel Assist Team (TAT) will now be available through the remainder of fiscal year 2022 (FY22) to assist with travel claims.

March 23, 2022

How to Get Your PCS Claims Paid as the FSMS Transition Continues

Coast Guard introduces new procedures to speed processing of travel claims, advances, and reservations for permanent change of station

March 18, 2022

2022 Household Goods (HHG) Shipment Information

The 2022 HHG transportation season will soon be upon us, and with it comes the importance of HHG counseling. To ensure all members have the most success with their movement of HHGs commands are highly encouraged to provide each transferring or separating member with a copy of this ALCOAST and include HHGs counseling on PCS check-out sheets

March 18, 2022

Incident Management Team Established to Resolve FSMS Transition Issues

Commandant directs team to remove barriers, streamline solutions. “We need to pay our people and pay our bills,” said Rear Adm. Jon Hickey, who has been named Incident Commander. “The urgency is high, and we need to restore trust and credibility with our members and vendors.”

Tags