U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Advancements, Service Validation and Personnel Data Corrections (ADV)
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Reserve Points Statements available in Direct Access Self Service to all current SELRES members. Current SELRES members can also call your Servicing Personnel office Yeoman to obtain a copy of your Point Statement at any time.
CG Reserve Retired waiting age 60 (RET-2) personnel will need to contact Pay & Personnel Center (PPC-ADV) in Topeka, KS to obtain a copy. Call their customer care line at (866) PPC-USCG (772-8724) or (785) 339-2200 or submit a request online.
Use the Reserve Early Retirement RET-1 Calculator (6 Nov 2020) to estimate a Reservist's eligibility date for Reserve Early Retirement.
A member of the Ready Reserve will have the eligibility age for receipt of retired pay reduced below 60 years of age by 3 months for each aggregate 90 days the member serves on active duty in any fiscal year on/after 01/29/2008, or any two consecutive fiscal years after 09/30/2014.* Each qualifying day may only be used once. The eligibility age for this purpose may not be reduced below 50 years.
*On/before 30 September 2014 any remaining balance cannot be carried over. After 30 September 2014, any remaining balance can be carried over to the next fiscal year only. If it is not used in the next fiscal year, that time is lost.
Creditable active duty periods on/after 29 January 2008 include:
• Title 10 12301(a)
• Title 10 12302
• Title 10 12304
• Med Hold (Only if original linked orders were)
• Title 14 (on/after 31 December 2011)
Non-creditable active duty periods include:
• EAD for RCM (Reserve Component Managers) – formerly RPA (Reserve Program Administrator)
• Regular Component Active Duty
Manual: (See examples further below)
1. Total all the qualifying days in a single fiscal year (based on the above creditable active duty).
2. Divide the number by 90 (ex. 225 ÷ 90 = 2.5).
3. Multiply the whole number by 3 to determine the number of earned months (2 x 3 = 6).
4. Repeat for each fiscal year. (For FY 2015 and later, any remaining days can be added to the total qualifying days for the next fiscal year only. If those days are not used, they become lost.)
5. Total all the months and subtract time from the member’s 60th birthday. This is the member’s reduced RET-1 eligibility date. This date cannot be reduced below 50 years of age.
1. Open and extract the Reserve Early Retirement Pay Eligibility Calculator (6 Nov 2020). (IMPORTANT: Macros must be enabled.)
NOTE: The Security Warning bar will inform you that the Macros have been disabled. Choose Options, then Enable this content. Click OK.
2. Follow the instructions. Copy and paste member’s orders from Direct Access.
3. Member’s Reserve Early Retirement Eligibility Date will be provided. Provide a copy to the member for their records.
NOTE: Review all the instructions. Guidance on handling special situations will be addressed.
Follow the procedures in ALCGRSV 017/18 for requesting reserve early retirement pay.
Example 1: A member completes 225 days of Title 10 12302 orders in FY 2014.
• 225 days ÷ 90 = 2.5 [90 days periods = 2; remaining days = 45]
• 2 x 3 = 6 months
Member will receive 6 months credit towards Early RET-1 eligibility (and lose 45 days).
Example 2: A member completes 225 days of Title 10 12302 in FY 2015 and 27 days of Title 14 in FY 2016.
• 225 days ÷ 90 = 2.5 [90 day periods = 2; remaining days = 45]
• 27 days + 45 days = 72; 72 days ÷ 90 = 0.8 [90 days periods = 0; remaining days (this FY) = 27]
• 0 x 3 = 0 months
• 6 months + 0 months = 6 months
• Member has 27 days that can be added to any other eligible days earned in FY 2017.
Reserve Retirement Point Adjustment
Coast Guard retired individuals with questions concerning their Reserve Retirement Points Statement should first contact PPC (RAS) and not PPC (ADV).
Coast Guard members who think that there is an error in their Reserve Retirement Point Statement should initially contact their SPO for assistance.
If the member's SPO can not satisfactorily answer the individual's concerns then the SPO should initiate action by contacting PPC Customer Care.
Request for changes to a member's Reserve Retirement Point Statement must be supported by documentation. Documentation must be a DD-214, Reserve Point Statement, contract or Discharge Certificate or other official instrument. It is the member's responsibility to provide this documentation (PPC is not a document repository and may not be able to furnish CG documents and stores no Non-CG documents). The SPO should scan all documents so that they can be emailed to PPC and included in the Trouble Ticket that Customer Care may initiate.
This link may be helpful in obtaining documents:
For adjustments of points in cases of Active Duty and Active Duty Training credit, we will need copies of the signed orders; both front and back, that are certified "True Copy" by an individual authorized to do so.
For us to generate an accurate service statement we will require all of the member's prior service documentation to be scanned and emailed to us."
NOTE: For National Guard service, you may also contact the State Adjutant Generals' Office at this website http://www.agaus.org/. Click "Contact Us" and then the "State TAG List" and contact the state where member was attached.
The individual is the primary resource in furnishing this information. (Documentation can be ordered from: http://www.archives.gov/veterans/military-service-records/). A SOCS will not be completed for a member who has no break in service, unless there is prior non-Coast Guard military service.
IAW ALCOAST 556/09, SPO's are responsible for entering Correspondence Course points into Direct Access. If the course needs approval, the member needs to contact COMDT (CG-1331). If the Correspondence Course was entered into Direct Access and no credit was awarded, the SPO needs to ensure that the member was not on any form of active duty, including ADT, before submitting a trouble ticket to Customer Care. If applicable, ADV will enter point credit into JUMPS.