PPC LOGO 

U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

Advancements, Evaluations, Service Validation and Personnel Data Corrections (ADV)

Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

Feedback button Portal Login

customer care Blended Retirement System Information
DMDC MIL CONNECT WEB SITE LOGO MilConnect

Topics on this page:

  • Reserve Retirement Point Adjustment
  • Reserve Early Retirement CalculationUpdated 23 June 2017
  • Obtaining Reserve Retirement Points Statements

Reserve Retirement Point Adjustment (RRPA)

If You Are Retired:

Coast Guard retired individuals with questions concerning their Reserve Retirement Points Statement should first contact PPC (RAS) and not PPC (ADV).

If You Have Not Yet Retired:

Coast Guard members who think that there is an error in their Reserve Retirement Point Statement should initially contact their SPO for assistance.

Initiating A Request:

If the member's SPO can not satisfactorily answer the individual's concerns then the SPO should initiate action by contacting PPC Customer Care.

Request for changes to a member's Reserve Retirement Point Statement must be supported by documentation. Documentation must be a DD-214, Reserve Point Statement, contract or Discharge Certificate or other official instrument. It is the member's responsibility to provide this documentation (PPC is not a document repository and may not be able to furnish CG documents and stores no Non-CG documents). The SPO should scan all documents so that they can be emailed to PPC and included in the Trouble Ticket that Customer Care may initiate.

This link may be helpful in obtaining documents:
http://www.archives.gov/veterans/military-service-records/

For adjustments of points in cases of Active Duty and Active Duty Training credit, we will need copies of the signed orders; both front and back, that are certified "True Copy" by an individual authorized to do so.

Documentation Needed

For us to generate an accurate service statement we will require all of the member's prior service documentation to be scanned and emailed to us."

  • All contracts.
  • All Discharge Documents including DD-214's (preferably member copy, page 4) and NGB 22 and 23's for National Guard members. (NGB Documents are the National Guard's version of the DD-214 and enlistment contracts)

NOTE: For National Guard service, you may also contact the State Adjutant Generals' Office at this website http://www.agaus.org/. Click "Contact Us" and then the "State TAG List" and contact the state where member was attached.

  • For Reservist Duty, all Reserve Retirement Point Statements for the periods in question.
  • All History of Unit Assignments that cover all of the time on the DD-214. This is used to verify sea time if no Transcript of Sea Service is available from the U.S. Navy or the Marine Corps.

The individual is the primary resource in furnishing this information. (Documentation can be ordered from: http://www.archives.gov/veterans/military-service-records/). A SOCS will not be completed for a member who has no break in service, unless there is prior non-Coast Guard military service.

Correspondence Course Point Credit:

IAW ALCOAST 556/09, SPO's are responsible for entering Correspondence Course points into Direct Access. If the course needs approval, the member needs to contact COMDT (CG-1331). If the Correspondence Course was entered into Direct Access and no credit was awarded, the SPO needs to ensure that the member was not on any form of active duty, including ADT, before submitting a trouble ticket to Customer Care. If applicable, ADV will enter point credit into JUMPS.


Reserve Early Retirement

Use the Reserve Early Retirement RET-1 Calculatorupdated 23 June 2017 to estimate a Reservist's eligibility date for Reserve Early Retirement.

Follow these steps to estimate a member's Reserve Early Retirement eligibility date:

1. Using Direct Access, verify all completed qualifying active duty periods (qualifying service types are listed below). For each aggregate 90 days (time does not have to be consecutive) within a fiscal year, the member can reduce their RET-1 eligibility date by 3 months. Prior to 30 September 2014 (FY 2014 and earlier) any remaining balance cannot be carried over. After 30 September 2014 (FY 2015 and later), any remaining balance can be carried over to the next fiscal year only. If it is not used in the next fiscal year, that time is lost. Each day may only be used once.

Creditable active duty periods include:

(a) Title 10 performed after 28 January 2008 (includes ADOS; contingency, non-contingency and involuntary Title 10)
(b) Title 10 performed after 28 January 2008 for medical hold
(c) Title 14 performed after 31 December 2011 for response to domestic incidents
(d) EAD performed after 28 January 2008 (not including RPA duties)

Non-creditable active duty periods include:

(a) Active duty for training (IADT, ADT-AT, and ADT-OTD)
(b) EAD for Reserve Program Administrators (RPAs)

EXAMPLE 1:

In FY 2014 a member completes 220 days of Title 10 orders. This results in two complete periods of 90 days (180 days). The member can be credited 3 months for each set of 90 days. For FY 2014, the member will receive 6 months credit towards Reserve Early Retirement eligibility and loose 40 days.

EXAMPLE 2:

In FY 2015 a member completes 220 days of Title 10 orders. This results in two complete periods of 90 days (180 days). The member can be credited 3 months for each set of 90 days. For FY 2015, the member will receive 6 months credit towards Reserve Early Retirement eligibility. The additional 40 days will be carried over to the next fiscal year (2016).  If they are not used in FY 2016, they cannot be carried over again.
In FY 2016, the member completes 30 days of Title 14. The total qualifying days in FY 2016 is 70 (40 from FY 2015 + 30 from FY 2016). This does not reach the required aggregate 90 days. So, the 40 days from FY 2015 are lost, and the 30 days from FY 2016 are carried over to FY 2017.

2. Total the days of all the qualifying 90 day periods (Example 2: 90 days + 90 days = 180) and divide the number by 30 (180 ÷ 30 = 6). This will give you the total number of months by which the member can reduce their RET-1 eligibility date (6 months). The estimated retirement date may not be reduced below 50 years of age.

3. Download and extract the Reserve Early Retirement RET-1 Calculator. The Security Warning bar will inform you that the Macros have been disabled. Choose Options, then Enable this content. Click OK. Follow the instructions listed on the spreadsheet. Use Direct Access to gather the dates of the member’s orders. The spreadsheet will provide a breakdown of the data. Provide a copy to the member for their records.

4. Follow the procedures in ALCGRSV (All Coast Guard Reserve) message #017/18 for requesting reserve early retirement.


How do I obtain a reserve point statement?

Reserve Points Statements available in Direct Access Self Service to all current SELRES members. Current SELRES members can also call your Servicing Personnel office Yeoman to obtain a copy of your Point Statement at any time.

CG Reserve Retired waiting age 60 (RET-2) personnel will need to contact Pay & Personnel Center (PPC-ADV) in Topeka, KS to obtain a copy. Call their customer care line at (866) PPC-USCG (772-8724) or (785) 339-2200 or submit a request online.

Last Modified 5‎/‎21‎/‎2018 ‎9‎:‎28‎:‎48‎ ‎AM