The mission of the U.S. Coast Guard Uniform Distribution Center (UDC) is to outfit the men and women who carry out the various functions of the Coast Guard, NOAA, and PHS. We supply high-quality uniform items quickly and efficiently with a commitment to customer service.
The CGU Type III Uniform is not yet available. Future updates will be posted here. Thank you.
UNIFORM BOARD 48
ALCGPSC 013/20 UNIFORM DISTRIBUTION CENTER (UDC) OVER THE COUNTER SALES CESSATION
UNIFORM REPLACEMENT REQUEST
All orders and communications with the UDC must comply with ALCOAST 406/18. Please see ALCOAST 406/18 for information on how to ensure secure email communications. DO NOT fax orders as the fax machine is in a common area.
For policy and design inquiries, please visit the USCG Military Uniforms Branch.
Reminder: You must sign in to view and order uniform items.
Unit Ball Caps are only authorized to be worn in the member's AOR if approved by the senior CG element for collocated units or by the CO/OIC for non-collocated units. They are not authorized for use while TDY.
The UDC does not sell unit ball caps. You may purchase unit ball caps from the
CG Exchange (click here).
Contact your local CGX Manager for authorization to stock Unit Caps in the store.
Authorized patrons may purchase uniforms inside any Coast Guard Exchange store or online at shopCGX.com.
To find your closest CG Exchange, visit shopCGX.com and enter your zip code into the "Store Locator" at the top of the screen.
Merchandise purchases can only be made by authorized Coast Guard, NOAA, and Public Health Service personnel. This includes:
Active Duty Coast Guard
Coast Guard Reserve
Coast Guard Retired
Coast Guard Auxiliary
Navy Chaplains and Public Health Service personnel assigned to the U.S. Coast Guard
Public Health Service Officers
Merchant Marine Academy Graduates (Commissioned into the U.S. Coast Guard)
You must create or sign in to your account at shopCGX.com in order to see all available uniform items.
Before ordering any uniforms or uniform items, please review the USCG Uniform Regulations Manual. Sizing guides are available online at shopCGX.com.
Uniform purchases are shipped by USPS Priority Mail at no cost to you. After ordering, please allow 10-14 business days for order receipt.
Payment may be made with a personal credit card including Visa, Master Card, Discover, American Express or Military Star Card. Purchases of uniforms made with your Military Star Card qualify for 6 months No payment, No interest on military clothing purchases. Please see details online at myecp.com/CustomerAds/Page/CoastGuard
Authorized purchasers may use shopcgx.com for approved unit orders. Please ensure that your order includes the following information:
Unit OPFAC (cost center code)
Point of contact email and telephone number
The UDC system does not support back orders. If you are trying to purchase an item but your desired item or size is not available, you may add the item to your ShopCGX.com "wishlist" to receive an email notification when the item becomes available.
When placing an order online, please ensure your shipping address is accurate. The UDC is not responsible for abandoned packages. All packages are sent by USPS Priority Mail at no charge to the customer. UDC aims to process all orders within 5 business days of payment. Processed orders are picked up for shipment every morning. Shipments to most locations will arrive within 10-14 business days of payment.
Expedited shipping is not authorized. Members are expected to maintain a full and ready Sea Bag at all times.
Items washed or altered (including tailoring) in any way.
Items determined by management to be in a non-issuable state. Some examples could include: soiled/dirty/dusty, covered in animal fur, items with an odor from cologne or other sources, etc.
If more than three months from date of invoice, even if not worn.
Special Order items, unless they are not made to the specifications provided.
If the UDC sent you the wrong item (size, type, or too many) or you received an item from the UDC in a damaged/defective condition, and it is a returnable item (see above), we can provide you faster service if you work with us directly vice going through the CG Exchange.
Returns of this nature can be shipped at the Coast Guard's expense. Otherwise, all returns are at the member’s expense.
Returning at a CG Exchange Store:
Bring the item(s) and order invoice to your local CG Exchange for a full refund or exchange.
Returning via Mail:
Package the product you are returning and the original shipping invoice (readable photocopy is okay) in a single Flat Rate Priority Mail envelope or box. Properly package, seal, and address the package. The correct address for UDC returns is:
414 Madison Ave
Woodbine, NJ 08270-2315
Take the package to the nearest US Post Office and send the package. If you are sending the package at your own expense (you were not provided a free return label), it is on you to pay for the shipping. Priority Mail includes free tracking and basic insurance. Ensure that the package’s insurance covers the full replacement value of the item(s).
Product Catalogue and Prices
The UDC's entire Inventory is listed here: UDC Product Catalogue
Best viewed in Adobe Acrobat 'Page Scrolling' mode : View-Page Display-Enable Scrolling.
Full price list here: UDC Price List
Placing an order for uniforms
You may order uniforms at ShopCGX.Com or inside any Exchange store.
Before ordering any uniforms or uniform items, please review the USCG Uniform Regulations Manual.
Purchases are shipped by USPS Priority Mail at no cost to you. After ordering, please allow 10-14 business days for order receipt.
For patronage verification, you must provide your Employee I.D. number (EMPLID) or Auxiliary Member number to purchase items (Social Security Numbers are not accepted). Customer Service Reps are not allowed to provide you your EMPLID due to possible security risks. Only members with EMPLIDs can order from the UDC.
The UDC does not stock non-standard sizes. If you need a size that the UDC does not stock, then you may request that item by completing the Special Order Form and the Measurement Form. Please also abide by the guide to Special Measurements. Page three of the guide has been removed as it pertains to DLA only. The two forms must be scanned and emailed to the UDC - UDCOrders@uscg.mil. DO NOT FAX. Our fax machine is in an open area and your forms will contain PII and credit card info. Once received and verified, the UDC will contact the vendors. Please understand certain items cannot be special ordered due to production demands. While every order is processed as soon as possible, the average completion time to fill a special order is contractually bound 120 days.
Fill out every block on the Measurement Form and the Special Order Form (as applicable).
If you have questions regarding this process DO NOT EMAIL DLA as stated in the Special Measurement Book. Send your emailed question to UDCOrders@uscg.mil or call 1 800 874 6841.
Payment must be made by personal credit card. The UDC accepts Visa, Master Card, Discover, and American Express.
NOTE: In order to ensure measurement accuracy and proper fit, all members should seek to obtain measurements from a PROFESSIONAL TAILOR. The UDC is not responsible for items that meet the required measurements but do not fit the customer. The UDC does not provide measurements or tailoring services.
For all unit inquiries, have your OPFAC ready. The UDC's OPFAC is 27-47950.
Unit (GCC) orders must be emailed to the UDC using a Procurement Request Form (DOT F-4200.1.2CG). Please ensure that this form includes all of the following information:
The unit's name
The unit’s OPFAC (cost center code)
Ship to address
Please leave the credit card section blank - You must call the UDC with this information.
Email the completed Unit (GCC) Order to UDCOrders@uscg.mil then call the UDC at (800-874-6841) to provide all Government credit card information:
Card account number
Card expiration date
Printed name, exactly as it appears on the credit card
Recruit Issue IOUs
If you are owed an item from Recruit training at TRACEN Cape May, and have been given an IOU, then your item will be shipped to you as soon as it becomes available.
When placing an order, please ensure your shipping address is accurate. The UDC is not responsible for abandoned packages. All packages are sent by USPS Priority Mail at no charge to the customer. UDC aims to process all orders within 5 business days of payment. Processed orders are picked up for shipment every morning. Shipments to most locations will arrive within 10-14 business days of the UDC receiving payment.
If the UDC sent you the wrong item (size, type, or too many) or you received an item from the UDC in a damaged/defective condition, and it is a returnable item (see above), you may return the item(s) at the Coast Guard's expense. Otherwise, all returns are at the member’s expense.
The mission of the U.S. Coast Guard Uniform Distribution Center (UDC) is to outfit the men and women who carry out the various functions of the Coast Guard, NOAA, and PHS. The UDC's primary mandate is to outfit all recruits coming through Training Center Cape May. The UDC's secondary mandate is to outfit the entire Coast Guard fleet (Active Duty, Reserves, Retired, Auxiliary, CG Academy, and CG Exchange Stores), the National Oceanic and Atmospheric Association (NOAA), and the Public Health Service (PHS) worldwide. The UDC’s customer base averages 120,000 personnel every year.
The UDC opened its doors at Training Center Cape May, NJ in 1983 as a central ordering facility for the shipping and receiving of Coast Guard uniform items. Prior to that time, Cape May was a clothing locker much like others located throughout the Coast Guard. Cape May's facility quickly became too small for the growing number of customers and in 1997, the UDC moved the majority of its operations to Woodbine, NJ just 23 miles north of Cape May.
UDC Woodbine currently leases its warehouse spaces alongside its CG-owned office trailers. UDC Woodbine utilizes approximately 41,000 square feet of space while UDC Cape May continues to utilize TRACEN Cape May's Dempsey Hall. Although the UDC is physically located in both Woodbine and Cape May, it is considered one command. The UDC receives direction and is led by CG-441 at CG Headquarters.
The UDC employs 27 employees: one civilian manager, one Chief Warrant Officer, and 25 civilian employees ranging from WG-5 to GS-12. Woodbine has 20 staff while Cape May has 7 staff. UDC Woodbine is composed of the UDC’s administrative staff (inventory management, purchasing, accounting, quality assurance, and customer service) and operational staff (receiving, picking, packing, and shipping). UDC Cape May is composed of the UDC’s recruit issue staff. During an average month, the UDC processes approximately 3,500 orders with an average monthly sales total of over $1.2M. The UDC currently stocks approximately 3000 items.
Office and Email
UDC Returns & Customer Support
800-874-6841 Primary / Toll-Free 609-861-1221 Secondary / Local
UDC Customer Service is a staff of three personnel who serve all 120,000 UDC customers. To respect the time of your shipmates, please first review all information above before calling.
For design/policy questions, contact the CG Military Uniform Branch.
Note: When you call the UDC Returns / Customer Support line, you will enter the UDC phone tree. When you make a selection, it may sound like the call is disconnecting when the call is actually just being transferred. Please stay on the line for a moment longer. We will answer all calls in the order in which they were received.
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* You must create or sign in to your account to see all uniform items.