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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

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New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

April 9, 2021

Register for April 15 Webinar on TRICARE For Life

Will you soon be eligible for Medicare and TRICARE For Life (TFL) coverage? If yes, be sure to join the TRICARE webinar, "TRICARE For Life: Coverage Basics, Eligibility, and Costs," on April 15, from 1 to 2 p.m. ET to learn important information on how TFL works. The webinar will include a presentation and Q&A. You must register if you want to participate.

April 8, 2021

PCS Entitlements / Advances, TLE and Separation Leave Calculator

The 2021 PCS Entitlements / Advances, TLE & Separation Leave Calculator is now online

April 8, 2021

Servicing Personnel Office Contact List Update

Mailing address change for Base National Capital Region

April 8, 2021

ALCOAST 142/21 - REENLISTMENT ELIGIBILITY FOR SELECTIVE REENLISTMENT BONUS

ALCOAST 142/21 - REENLISTMENT ELIGIBILITY FOR SELECTIVE REENLISTMENT BONUS provides amplifying guidance on reenlistment eligibility.

April 8, 2021

Change to May 2021 Servicewide Examination Administration Schedule

ALCGENL 039/21 Update 1, May 2021 Servicewide​ Examination Competition, announced additional flexibility in administering the exam: The new schedule is: a. AM and PM 04 MAY 2021 (Tuesday) SWE for ADV to E-5, b. AM and PM 05 MAY 2021 (Wednesday) SWE for ADV to E-6, c. AM 06 MAY 2021 (Thursday) SWE for ADV to E-7, d. PM 06 MAY 2021 (Thursday) SWE for ADV to E-8​.

April 5, 2021

Reserve Supplemental Advancement Lists Updated

The advancement eligibility lists for reserve supplemental advancements have been updated

April 5, 2021

BM2 Active Duty Supplemental Advancement Eligibility List Posted

The advancement eligibility list for active duty BM2 supplemental advancements has been updated

April 2, 2021

Coast Guard adopts DoD form for retired pay accounts

CG Form 4700, Coast Guard, PHS & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election is being phased out. Coast Guard, PHS and NOAA personnel will join their DoD counterparts and begin using DD Form 2656, Data for Payment of Retired Personnel to establish their retired pay accounts at the Pay & Personnel Center.

April 2, 2021

Enrolling and Disenrolling from TRICARE

Do you know how to enroll or disenroll from TRICARE? With a premium-based plan like TRICARE Young Adult, you can do so at any time. But with TRICARE Prime and TRICARE Select plans, the rules for enrolling and disenrolling are different.

April 1, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 03/21 (March) of the PPC Customer Newsletter is now available.

April 1, 2021

2020 USCG Human Resource Management Achievement Award recipients announced

Five Coast Guard employees have been selected as the Human Resources Management Achievement Award recipients. This year’s selection of winners represents the exceptional customer service, innovative thinking, and improved methods in human resource and talent management. Each year, the HRM Achievement Award provides an opportunity to recognize individuals and teams who support the effort to recruit and retain a competent and agile Coast Guard workforce. A team of civilian and military panelists judged 60 total application packages received earlier this year.

April 1, 2021

Updated study guide for Service Wide Exam

FORCECOM established a bank of over 500 questions upon which the Enlisted Professional Military Education (EPME) section of the test will be based. With input from the field, the collaborative team of subject matter experts, and senior enlisted leaders, removed outdated questions and references were updated so members can be more efficient while studying the content. The references are now based on where the most current and relevant information is located. Piloting the use of a question bank to help guide learning begins with the MAY21 SWE and will continue for at least two testing cycles to collect data and determine the impact.

April 1, 2021

Defense Travel Management Office Allowances and Regulations Update

The Defense Travel Management Office has updated the following information for 01 April 2021:

March 30, 2021

Direct Access Competency Dictionary Update

The dictionary is a spreadsheet which shows all authorized competency codes and descriptions.

March 26, 2021

Up to 15 days of resiliency absence for members assigned to major cutters

Update March 25,2021 - Per ACN 034/21, COVID-19 Major Cutter Resiliency Absence Update​, members who will be executing a PCS transfer in AY21, and are not able to use some or all of their Resiliency Absence days prior to executing their PCS orders, are now authorized to combine Resiliency Absence with their PCS travel, proceed time and leave.