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U. S. Coast Guard Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

Jan. 21, 2022

2021 Master Chief Advancement Panel (MCAP) Cutoffs

This message establishes the advancement cutoffs for the 2021 MCAP

Jan. 21, 2022

May 2021 Servicewide Exam Revised Cutoffs

ALCGENL 005/22 announces revised advancement cutoffs for participants of the May 2021 servicewide exam.

Jan. 21, 2022

Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 004/2announces enlisted advancements authorized effective 1 Feb 2022. There is a spreadsheet available on PPC's Advancement CG Portal site that you can sort by unit or SPO for your convenience.

Jan. 21, 2022

Coast Guard Support Offers Online Tax Filing & Consultation

Coast Guard personnel, employees, and their dependent family members my file their federal and state taxes online for free.

Jan. 21, 2022

Update 1 - Mitigating Efforts for Read-Only Access to Orders Functionality in Direct Access

This message updates the reactivation date in ALCGPSC 006/22 for full access to orders in Direct Access (DA) and outlines mitigation actions for reservists, commands, Personnel and Administration (P&A) offices, and Servicing Pay Offices (SPOs) concerning Reserve orders and pay.

Jan. 20, 2022

Direct Access Orders Outage Status Update

Access to Reserve Orders (FSMS) will be available from 0900 to 1900 on Friday, January 21. Please note there will be a new DA menu item on the Reserve Administration pagelet to access these orders. The link title is: FSMS Reserve Orders. Access to other types of DA generated orders (PCS, Retirement, Separations, etc.) will not be restored until January 26. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.

Jan. 20, 2022

End-Month January 2022 AD Payroll Finalization **Very Important**

Due to unforeseen FSMS testing variables, AD Finalization for EOM January 2022 is being moved to Monday 24 January. Therefore, please conclude all input for C122011 by COB Friday 21 January 2022. Additionally please do not enter/approve AD Input or run calculations/large inquiries on Monday.

Jan. 20, 2022

E-Gov Travel System (ETS) Frequently Asked Updates

A new list of ETS frequently asked questions is available via PPC's ETS web page (https://www.dcms.uscg.mil/ppc/tvl/ets). This list covers post go-live issues. Here is a direct link to the file (the file is in PDF format): https://www.dcms.uscg.mil/Portals/10/CG-1/PPC/GUIDES/TRAVEL/ETS/ETSpostgoliveFAQs.pdf Please submit any new questions to the TMO at HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil.

Jan. 19, 2022

Enlisted Reserve Advancement Announcement

All Coast Guard Reserve (ALCGRSV) message 003/22 announces reserve enlisted advancements authorized effective 1 February 2022.​

Jan. 18, 2022

Enlisted members: SWE FAQ

Here are the key things you need to know about preparing for the SWE, plus answers to frequent questions.

Jan. 18, 2022

ALCGENL 003/22: May 2022 Service-Wide Examination (SWE) Competition

This message announces the May 2022 SWE competition for all Ratings, except MU. IAW, Ref A, the Coast Guard has moved to a single, annual examination for all active duty enlisted members competing for advancement to pay grades E5 - E8. Commanding Officers (CO) must ensure dissemination of this ALCGENL to all active duty enlisted members in their AOR. Members planning to compete in the SWE shall be aware of the requirements and guidelines contained in this ALCGENL. Failure to do so is not justification for a waiver to compete in the SWE.

Jan. 14, 2022

Your PCS move just got easier—Coast Guard Mutual Assistance rolls out two new programs in support

Your Coast Guard family’s permanent change of duty station (PCS) move is now supported by two new programs offered by Coast Guard Mutual Assistance (CGMA). As of Jan. 1, 2022, both programs operate year-round and provide compensation toward specific family relocation fees. The first is a grant, called the Education Advocate Grant, and the second is a no-interest loan, called the Spouse Professional Requirements Loan Program.

Jan. 13, 2022

Updates to ETS User Guides

Several ETS user guides for travelers, travel arrangers and travel approvers have been updated.

Jan. 13, 2022

Servicewide Examination (SWE) Guide

The Servicewide Examination (SWE) Guide provides detailed descriptions on how a SWE works along with what processes and procedures are required to be followed by members and their commands to ensure a successful SWE cycle.

Jan. 13, 2022

New to TRICARE? Check Out TRICARE 101

Are you a recent TRICARE enrollee, newly eligible to enroll, or even a seasoned user? If you have any questions about your TRICARE benefits, you should first check out the TRICARE 101 page. Here, you can find information and resources to help answer questions about TRICARE and your coverage.