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U. S. Coast Guard Pay & Personnel Center

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WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Sept. 15, 2021

Fiscal Year 2022 "A" and "C" School Orders and TDY Travel Guidance

ALCOAST 341/21, Fiscal Year 2022 "A" and "C" School Orders and TDY Travel Guidance, clarifies "A" and "C" School TDY travel guidance, and highlights critical policy.

Sept. 15, 2021

WEBNOW-Electronically Imaged Record Viewing Slated for Upgrade 16/17 September.

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Sept. 15, 2021

Travel Assist Teams are Here to Help you Learn the New Electronic Travel System

The new travel system, E-Gov Travel System (ETS), implementation will begin on Oct. 1, 2021, the first quarter of fiscal year 2022 (Q1 of FY22). ETS is the Coast Guard’s all-in-one travel system that will assist our members with booking travel, creating and approving orders, and submitting travel claims.

Sept. 14, 2021

How to Process Dislocation Allowance During the FSMS Cutover Period

As the service moves to a new travel system, here’s what you need to know regarding DLA if you are PCSing.

Sept. 14, 2021

Coast Guard Switching to New Travel Management Center (TMC) as Part of a System Modernization

What you need to know about the new Travel Management Center

Sept. 14, 2021

ALCOAST 335/21, Cutover Financial System (CFS) – Guidance and Expectations

This ALCOAST provides details about the capabilities and use of the Cutover Financial System (CFS) during the Coast Guard's transition to the Financial Systems Modernization Solution (FSMS). During this period (1 Oct 21 – 17 Nov 21), the Coast Guard will be without a financial application to record obligations and track account balances.

Sept. 14, 2021

How To Use Your Government Travel Card During the FSMS Cutover Period

You may have heard about the new Financial Management System (FSMS) and the new travel system (ETS) coming online at the beginning of October. As this occurs, there is a scheduled “cut over period” and in order to assist travelers with this transition, the Coast Guard has announced an immediate temporary expanded use of the government travel charge card (GTCC). During this time members who are performing a permanent change of station (PCS), long-term temporary travel, or who are under disaster evacuation orders may use their travel cards, whereas normally they would not be allowed.

Sept. 13, 2021

New Travel Management Center (TMC) For Travel Reservations And Ticketing

Starting 01 October 2021, all official travel (e.g. airline, bus, ship, Alaska Marine Highway System, rental vehicle, lodging) must be arranged through CWTSato. Travelers shall continue using ADTRAV for reservations through 30 September 2021 if the travel is commencing before 15 October 2021.

Sept. 10, 2021

Reserve Readiness Management Period Policy Updated

ALCOAST COMDT NOTE 088/21 promulgated a change to the minimum hour requirements for Readiness Management​ Period (RMPs) drills to the following: RMPs without pay must be a minimum of two hours in duration and not more than one RMP will be performed by an individual in one calendar day; and, RMPs for pay will not be less than four hours in duration and not more than one paid RMP will be performed by an individual in one calendar day. These changes are effect immediately.

Sept. 10, 2021

Government Travel Charge Card (GTCC) Program: Financial and Travel System Transition Guidance

ALCGPSC 087/21 announces immediate temporary expanded use of the Government Travel Charge Card (GTCC) to support travel requirements until completion of the new financial system cutover period as indicated in references ALCOAST 194/21 (Financial System Modernization Solution (FSMS) Implementation) and ALCOAST 237/21 (FSMS Implementation Update 1). These policy waivers offer a reliable means of financial support in the absence of standard travel advances being processed or travel claim payments being timely processed, particularly for Permanent Change of Station, Long-Term TAD, and Disaster Evacuation Orders.

Sept. 9, 2021

E-Gov Travel System (ETS) Training Schedule Updated.

The new travel system, E-Gov Travel System (ETS), implementation will begin on October 1, 2021. With such a significant transition, we are introducing a series of multiple two to four hour training sessions via virtual webinar sessions. These webinars will be available each week (including two Sunday sessions in October for Reservists) leading up to go-live, and will continue on a bi-weekly basis after go-live until the new calendar year.

Sept. 9, 2021

Fiscal Year 2022 Reserve Additional Training Period (ATP) and Additional Flying/Flight ATP Allocations

This ALCOAST announces FY22 Reserve Additional Training Period (ATP) allocations to amplify guidance from ALCOAST 319/21

Sept. 9, 2021

Fiscal Year 2022 Reserve Inactive Duty Training (IDT), Readiness Management Period (RMP) Scheduling Requirements and Waiver Process

This message announces key dates, responsibilities and policies for commands and SELRES members when scheduling Inactive Duty Training (IDT) drills, Readiness Management Periods (RMP), and Additional Training Periods (ATP) in FY22.

Sept. 8, 2021

Fiscal Year 2022 Reserve Active Duty for Training Scheduling Requirements

ALCOAST 317/21 announces key deadlines Selected Reserve (SELRES) members and commands must adhere to when scheduling Active Duty for Training (ADT) in FY22.

Sept. 7, 2021

Take Advantage of New Resources Through the TRICARE Overseas Program

Did you know the TRICARE Overseas Program made changes on Sept. 1 to improve your patient experience? You now have access to a wide range of new resources to help you get the care you need. Here's a closer look at what's changed and how it can help you and your family.