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U. S. Coast Guard Pay & Personnel Center

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Contact PPC (RAS)

Mailing address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(800) 772-8724
(785) 339-3415

Fax

(785) 339-3770

Self-Service

Use Direct Access https://hcm.direct-access.us/

E-Mail

PPC-DG-RAS@uscg.mil


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BRS Info

Retiree & Annuitant Services (RAS) Branch

PPC Call Center Thanksgiving Holiday Hours

This notification is to inform all customers that in observance of the Thanksgiving Day Holiday, the Call Center will be closing at 1300 (Central Time) on Wednesday, 21 November 2018.

Our offices will be closed on Thursday, 22 November 2018.

Normal business hours will resume on Friday, 23 November 2018.

As always, we will receive your requests via the trouble ticket template at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact%20Us.aspx/ (CGOne CaC Access only) or via email to PPC-DG-CustomerCare@uscg.mil.

Transition Training

Retire prepared: Take your mandatory transition training

​All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

2018 TRDP Changes

Retirees: What you need to know about the TRDP transition

You may have heard that the TRDP will end on December 31, 2018. Beginning on January 1, 2019, the TRDP will be replaced by the Federal Employees Dental and Vision Insurance Program (FEDVIP). FEDVIP offers a choice of 10 dental carriers, including Delta Dental.

We understand changes to your dental coverage may sound confusing. We’re here to help you know what to expect and what resources you have.

If you’re currently enrolled in the TRDP, you will not automatically be enrolled in a FEDVIP plan for 2019. You must select a FEDVIP dental plan to continue your dental benefits. Enrollment in FEDVIP will begin November 12, 2018, and run through December 10, 2018, for coverage effective January 1, 2019. You can stay with us at Delta Dental simply by choosing one of our Delta Dental FEDVIP plans during the enrollment period.

Delta Dental will terminate our allotment of your retirement pay at the end of 2018 and BENEFEDS will start your new allotment beginning in 2019. You don’t need to do anything to set up an allotment for your FEDVIP premiums. As part of the FEDVIP enrollment process, you’ll answer questions regarding your eligibility and available funds and/or allotments.

Resources

FEDVIP benefits and rates information for 2019 will be available in October 2018. Delta Dental has proudly served the TRDP military retiree community for the last 20 years and we’re pleased to be one of your choices in FEDVIP.

Providers: Helping your TRDP patients transition to FEDVIP

The TRICARE Retiree Dental Plan (TRDP) will be ending on December 31, 2018. Retirees currently enrolled in or eligible for TRDP will have the option to secure dental coverage through the Federal Employees Dental and Vision Insurance Program (FEDVIP). Help prevent any gap in dental coverage for your patients and their families by directing them to TRICARE.benefeds.com to learn more.

RAS Menu

PPC (RAS) Functions:

Be sure to visit our branch news page for retiree-related news updates.How are we doing?

Under the general direction and supervision of the PPC Operations Division, the Chief, PPC Retiree and Annuitant Services Branch shall:

  1. Provide personnel and pay support and services to USCG, USCGR, PHS, and NOAA retirees and annuitants.
  2. Provide pay support to former spouses covered under the Former Spouse Protection Act (FSPA).
  3. Provide determinations of ID card eligibility for former spouse initial determinations, incapacitated children, parents and parents-in-law.
  4. Provide complete paperwork and manage all Coast Guard Reserve personnel accounts once they've entered the RET-1 (Retired, With Pay at Age 60) status and RET-2 (Retired, Awaiting Pay at Age 60) status.
  5. Execute alimony, child support, bankruptcy, and IRS tax levy garnishments.
  6. Provide accounting reports to Coast Guard Headquarters, Finance Center, the Financial Accounting and Review branch, and other internal stakeholders.
  7. Provide reports to outside stakeholders, i.e. Internal Revenue Service, Census Bureau, as requested.
  8. Provide complete paperwork and manage all Coast Guard Reserve personnel accounts once entered as complete. 

Retiree Newsletter Status

PPC is no longer publishing "The Retiree Newsletter".  The Retiree Services Program (COMDT-CG-13) has assumed this duty. CG-13 is employing the very same distribution lists PPC used to send out the newsletter.  So, as long as your mailing address is correct the Direct Access system, you will receive their version.  New retirees (those retiring prior to 1 January 2019) are automatically added to the distribution mailing list. There's no need to request to be added to the mailing list. Note: MEMBERS RETIRING AFTER 31 DECEMBER 2018 WILL ONLY RECEIVE THE NEWSLETTER BY E-MAIL CLICK HERE TO SUBSCRIBE FOR E-MAIL DISTRIBUTION.

Reunion notices and other items of interest to the retiree community should be sent to the  Retiree Services Program (COMDT-CG-13):  

Program Manager: Robert C. Hinds
Phone: 1-202-475-5451
Email: Robert.C.Hinds@uscg.mil

Mailing Address:
Commandant (CG-13)
U.S. Coast Guard
(Attn: Retiree Services Program)
2703 Martin Luther King Jr. Ave. SE
Washington DC 20593-7907

The Retiree Newsletter - October 2018 Edition

News, Events & Ceremonies

National Retiree Help Desk (NRHD) Hotline:

Is available to assist and / or to answer any questions that a retiree or a retiree spouse has regarding benefits (other than those relating to pay), health care issues, assistance in obtaining important forms and/or papers, etc. 

Contact by phone or e-mail:

Direct Access for VA Regional Offices

Retirement Seminars

Seminar Materials

Seminar Schedule

​All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

More information on seminars in your area can be obtained by contacting the Transition/Relocation Manager at your Regional Work-Life Staff. Work-Life Staffs are located at are located at HSWL FO's in Alameda, Boston, Cleveland, Honolulu, Ketchikan, Kodiak, Miami, New Orleans, Portsmouth, San Pedro, Seattle, St. Louis, and Washington, DC. To contact the Work-Life Staff closest to you, call 1-800-872-4957, followed by the extension listed next to the following locations:

  • Alameda (252)
  • Boston (301)(dial direct to 617-223-3485)
  • Cleveland (309)
  • Honolulu (314)
  • Ketchikan (317)
  • Kodiak (563)
  • Miami (307)
  • New Orleans (308)
  • Portsmouth (305)
  • San Pedro (311)
  • Seattle (313)
  • St. Louis (302)
  • Washington, DC (932)

Retiree\Veterans Events Schedule

The Retiree\Veterans Events Schedule includes a worldwide listing of retiree appreciation days (RAD), seminars, town hall meetings, stand downs, clinics, resource\career fairs and other military retiree\veterans related events. The schedule is updated on an almost daily basis to include advertised retiree\veterans events that are obtained from .GOV, .MIL, veterans service organizations' websites and input from interested personnel.

Retiree Appreciation Days (RADs): Army Retiree Appreciation Days (RADs) are designed with you in mind. They’re a great source of the latest information for retirees and Family members in your area. RADs vary from installation to installation, but, in general, they provide an opportunity to renew acquaintances, listen to guest speakers, renew ID Cards, get medical checkups, and various other services. Some RADs include special events such as dinners or golf tournaments. For more information, contact the Retirement Services Officer (RSO) sponsoring the RAD. Visit the Army Retirement Services Office (RSO) web page or the Retiree\Veterans Events Schedule for a complete listing of RADs.

2018 Military Retiree Paydays

Month Pay Date
January 2018 01 February
February 2018 01 March
March 2018 30 March
April 2018 01 May
May 2018 01 June
June 2018 29 June
July 2018 01 August
August 2018 31 August
September 2018 01 October
October 2018 01 November
November 2018 30 November
December 2018 31 December

Note: Retiree paydays are always on the first day of the month. If the first day of the month falls on a weekend, the pay date will move to the last business day of the payroll month.

Availability of Funds

The Department of Treasury's Financial Management Service (FMS) Kansas City Provides Payment, Collections and Financial Reporting services to the U. S. Coast Guard. FMS has recently undertaken a number of modernization efforts. One of these efforts is called Payment Application Modernization (PAM) which will help FMS process agency payment requests in a more efficient and cost effective manner.

In accordance with NACHA Operating Rules, consumer payments (i.e., Federal salary and travel payments, benefit payments) must be made available for withdrawal no later than the opening of business on the settlement date (provided the entries are made available to the Receiving Depositary Financial Institution (RDFI) by its ACH operator no later than 5:00 p.m. on the business day prior to the settlement date). Corporate payments (i.e., vendor payments, non-benefit payments) must be made available for withdrawal on the settlement date.