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Contact PPC (RAS)

Mailing address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Self-Service

Use Direct Access https://hcm.direct-access.us/

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EMail a Trouble-Ticket Trouble-Ticket

PPC-DG-CustomerCare@uscg.mil (Note: All  PPC customer inquiries are now directed to Customer Care. Please make note of this e-mail address. The old RAS e-mail address is no longer used for customer inquiries. Thank you.)  

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Retiree & Annuitant Services (RAS) Branch

Retiree/Annuitant Customer Service

Submit all customer inquiries to PPC Customer Care by calling 1-866-772-8724 or (785) 339-2200. Telephone support is provided 0730 to 1600 (Central Time), Monday through Friday. We will also receive your request via e-mail sent to "PPC-DG-CustomerCare@uscg.mil". PPC is closed federal holidays.  

Be sure to visit our branch news page for retiree-related news updates.

Survivor Benefit Plan (SBP)-VA Dependency and Indemnity Compensation (DIC) Off-Set Phase Out

The National Defense Authorization Act (NDAA) for Fiscal Year 2020 changed the way that Survivor Benefit Plan (SBP) annuity payments are reduced (off-set) by the receipt of VA Dependency and Indemnity Compensation (DIC). There is no change in 2020 but beginning in 2021, the off-set will be reduced to 2/3rd's of the DIC amount. In 2022, the off-set will be reduced to 1/3rd of the DIC amount and the off-set will be totally eliminated in 2023.

PPC is now working now to review the change and making plans for implementation. In the meantime, please ensure that your contact information (address, email, and phone number) are up to date at the PPC.

Related Information from the Department of Defense

 

Act Now: Set Up Payment for TRICARE Select Enrollment Fees

If you or your sponsor’s initial enlistment or appointment occurred before January 1, 2018 (you're in TRICARE Select Group A), you may now set up monthly automatic payments for your new 2021 TRICARE Select enrollment fees. You need to take action if you want to keep your TRICARE Select coverage in 2021.  You cannot use the  U. S. Coast Guard's Direct Access HR system to start allotments for TRICARE Select enrollment fees. You must set up automatic payment with the Tricare contractor.  Depending on your TRICARE contractor, you can set up your monthly payment by online self-service, phone, or mail. To get started visit Select Enrollment Fees page on the TRICARE web site. 

For Coast Guard or Public Health Services (PHS) retirees, TRICARE Select allotment set ups are not yet available through Coast Guard/PHS. You can set up automatic payments via a bank account or a credit/debit card. 

Are you a TRICARE Select Group A retiree? Did you not receive your enrollment fee notification letter?

You can view a digital version on milConnect. Don't forget to keep your DEERS information up-to-date so you don't miss important benefit information.

PPC (RAS) Functions:

RAS Branch Responsibilities

Under the general direction and supervision of the PPC Operations Division, the Chief, PPC Retiree and Annuitant Services Branch shall:

  1. Provide personnel and pay support and services to USCG, USCGR, PHS, and NOAA retirees and annuitants.
  2. Provide pay support to former spouses covered under the Former Spouse Protection Act (FSPA).
  3. Provide determinations of ID card eligibility for former spouse initial determinations, incapacitated children, parents and parents-in-law.
  4. Provide complete paperwork and manage all Coast Guard Reserve personnel accounts once they've entered the RET-1 (Retired, With Pay at Age 60) status and RET-2 (Retired, Awaiting Pay at Age 60) status.
  5. Execute alimony, child support, bankruptcy, and IRS tax levy garnishments.
  6. Provide accounting reports to Coast Guard Headquarters, Finance Center, the Financial Accounting and Review branch, and other internal stakeholders.
  7. Provide reports to outside stakeholders, i.e. Internal Revenue Service, Census Bureau, as requested.
  8. Provide complete paperwork and manage all Coast Guard Reserve personnel accounts once entered as complete. 

PPC (RAS) Branch News

Nov. 10, 2020

Military members, families: Top 4 things to know about TRICARE open season

TRICARE Open Season begins today and lasts through Dec. 14. Any enrollment changes you make will go into effect Jan. 1, 2021.

Nov. 10, 2020

Act Now: TRICARE Open Season Is Underway

TRICARE Open Season and Federal Benefits Open Season are happening now and run through Monday, Dec. 14. If you’re enrolled in or eligible for a TRICARE Prime option or TRICARE Select, TRICARE Open Season applies to you. This is your chance to enroll in a health plan or change your health plan for next year. Your enrollment choices will take effect on Jan. 1, 2021. Enrolling in a Federal Employees Dental and Vision Insurance Program (FEDVIP) plan may help you get the dental or vision care you need. If eligible, your chance to do so is now during Federal Benefits Open Season, which also runs from Nov. 9 to Dec. 14. If you enroll during Federal Benefits Open Season, your FEDVIP coverage will take effect on Jan. 1, 2021. To learn more, read the latest articles about TRICARE Open Season and Federal Benefits Open Season.

Nov. 6, 2020

TRICARE Beneficiaries May Be Eligible for FEDVIP Vision

When's the last time you and your family members had their eyes checked? Maintaining good health and wellness includes eye health. "Even if your eyes feel healthy, you could have a problem and not know it," according to the National Eye Institute. But a comprehensive eye exam can help your eye doctor check for common eye problems and detect diseases that can cause vision loss. Did you know that a Federal Employees Dental and Vision Insurance Program (FEDVIP) plan may help you get the eye care you need?

Nov. 3, 2020

The Long Blue Line - Fall Issue of the Retiree Newsletter

​The Fall 2020 issue of the Long Blue Line/Retiree Newsletter is now available at https://www.longblueline.org/​

Oct. 22, 2020

Check Out: New Monthly Premiums for TRICARE Young Adult Plans in 2021

Beginning on Jan. 1, 2021, premiums for TRICARE Young Adult (TYA) coverage will increase. TYA Select will increase by 12.7% and TYA Prime by 22%. These changes reflect the increase in TYA program costs for calendar year 2021. TYA is a premium-based plan available for purchase by qualified dependent children under the age of 26.

RAS Menu

Retirement Seminars

Seminar MaterialsUpdated

Seminar Schedule

FY20 TAP Seminar Schedule

​All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

More information on seminars in your area can be obtained by contacting the Transition/Relocation Manager at your Regional Work-Life Office.

Retiree\Veterans Events Schedule

The Retiree\Veterans Events Schedule includes a worldwide listing of retiree appreciation days (RAD), seminars, town hall meetings, stand downs, clinics, resource\career fairs and other military retiree\veterans related events. The schedule is updated on an almost daily basis to include advertised retiree\veterans events that are obtained from .GOV, .MIL, veterans service organizations' websites and input from interested personnel.

The appearance of hyperlinks does not constitute endorsement by the U.S. Coast Guard of non-U.S. Government sites or the information, products, or services contained therein. Although the U.S. Coast Guard may or may not use these sites as additional distribution channels for Department of Homeland Security information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.

Retirement Forms and Worksheets

The forms and worksheets necessary to process your retirement and start your retirement pay are listed in the Retirement Package (download from https://www.dcms.uscg.mil/Portals/10/CG-1/PPC/RAS/retpack.pdf). The forms can be accessed online via PPC's web site (https://dcms.uscg.mil/ppc/pd/forms).

Please complete the forms and worksheets legibly. We strongly recommend you fill them out online using the Adobe Acrobat program on the Coast Guard Standard Workstation. Completion of form Coast Guard, PHS, & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election (CG-4700) is mandatory to establish your account so you can be paid on time. Effective January 1, 2019, PPC (RAS) will accept a scanned, emailed, or faxed copy of Form CG-4700, provided an SBP Spousal Concurrence (Section VII) is NOT required. If you decline to elect SBP coverage, elect less than the maximum coverage, or elect child-only coverage while having an eligible spouse, PPC (RAS) will continue to require the original CG-4700 with spousal concurrence (signature) and notarized—with no exceptions. We’re hopeful this will allow for a more efficient process. Thank you. Please also make sure you are using the June 2019 (06/19) version of this form. Beginning on 1 July 2019, previous versions will be obsolete and will not be accepted.

Warning! In no case are digital signatures authorized.  You, your spouse (if applicable) and your witness, must sign in ink!

2020 Military Retiree Paydays

Month Pay Date
January  31 January 
February  28 February
March  01 April
April  01 May
May  01 June
June  01 July
July  31 July
August  01 September
September  01 October
October  30 October
November  01 December
December 31 December

Note: Retiree paydays are always on the first day of the month. If the first day of the month falls on a weekend, the pay date will move to the last business day of the payroll month.

Availability of Funds

The Department of Treasury's Financial Management Service (FMS) Kansas City Provides Payment, Collections and Financial Reporting services to the U. S. Coast Guard. FMS has recently undertaken a number of modernization efforts. One of these efforts is called Payment Application Modernization (PAM) which will help FMS process agency payment requests in a more efficient and cost effective manner.

In accordance with NACHA Operating Rules, consumer payments (i.e., Federal salary and travel payments, benefit payments) must be made available for withdrawal no later than the opening of business on the settlement date (provided the entries are made available to the Receiving Depositary Financial Institution (RDFI) by its ACH operator no later than 5:00 p.m. on the business day prior to the settlement date). Corporate payments (i.e., vendor payments, non-benefit payments) must be made available for withdrawal on the settlement date.