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USCG Pay & Personnel Center             

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges.  We are currently experiencing the same issues and working with C5I and programmers to stabilize the system.  This message will be removed when resolved.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved.  If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Self-Service

Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

The Armed Forces Retirement Home Offers Affordable Independent Living for Eligible Veterans!

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Armed Forces Retirement HomeThe Armed Forces Retirement Home (AFRH) – which offers affordable independent living to eligible veterans in its Washington, D.C., and Gulfport, Miss. locations, is now accepting applications for residency in 2020!
 
To qualify, veterans must be 60 or older and served at least 20 years on active duty, with the majority of that time spent in the enlisted ranks. For those with less than 20 years on active duty, we welcome applications from those who have at least a 50% service-connected disability, or from those who served in a war theater (such as in Vietnam, Kuwait, Iraq and Afghanistan) and now have an injury, disease or disability.
 
Rooms are currently available at both locations with no waiting period, down payment or contract required!
 
For eligible veterans moving into AFRH in 2020, the rate for independent living is 46.7% of the resident’s gross monthly income or $2,050.00, whichever is less.
All applicants must be able to live independently upon moving to the AFRH. This means being able to care for personal needs, attend a dining facility for meals, and keep all medical appointments.
 
AFRH is fully accredited by The Joint Commission and the Commission on Continuing Care Retirement Communities and provides advanced levels of care to our residents after they have been accepted into independent living. This includes assisted living, long-term care, and memory support – assuring life-long supportive care that will always remain within your budget.
 
85% of our residents spent a career in the military, retiring honorably in the enlisted ranks following 20 or more years of active duty service to our Nation. Military veterans from each service branch live at the Home. The largest group represented served during the Korea and Vietnam eras.
 
In Washington, D.C., AFRH offers residents a scenic, wooded campus just minutes from downtown - home to museums, monuments, and a host of local entertainment, sports and other cultural options. Residents will enjoy all the advantages of city life in a safe gated community with quiet beautiful grounds. Campus amenities include a nine-hole golf course and driving range, walking paths, stocked fishing ponds, and modern recreation facilities.
 
In Gulfport, Miss. AFRH offers residents a beautiful view of the Gulf of Mexico, with an outdoor swimming pool, walking path to the beach, reflecting pool, art studio and modern media room.
 
Many veterans choose to live at AFRH for the superior medical, dental and vision care offered, with amenities that include: private rooms with a shower, three delicious daily meals prepared by licensed nutritionists in our modern dining facility, a wellness program and deluxe fitness center, movie theater, bowling center, numerous hobby shops, clubs, and social activities.
 
Services include recreational activities and resident day trips, a full-service library, barber shop, beauty salon, 24/7 security, computer center, mailboxes, ATM, campus PX/NEX and convenient transportation available to local hospitals and appointments. Residents also have access to additional services such as on-site physical and occupational therapy, in-room internet and cable TV, podiatry, and counseling.
 
Married couples are welcome to apply for residency at AFRH:
 
  • If both individuals meet all military and other eligibility requirements in their own right, or
  • If the eligible veteran completed at least 20 years of active service and married current spouse prior to military retirement.
Please call us for details regarding married couples’ fees – discounts are available!

Veterans who have been convicted of a felony or are not free of drug, alcohol, or psychiatric problems are ineligible to become a resident.
 
For further information or to request an application, visit: https://www. afrh.gov/apply or contact the Office of Public Affairs at: admissions@afrh.gov 1-800-422- 9988.