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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

Feedback button Portal Login

customer care Blended Retirement System Information

Blended Retirement System Opt-Ins

The Opt-In window for the Blended Retirement System (BRS) runs through 2018. 

As of 20 June 2018, PPC has received 4,519 BRS Opt-In elections.

Component  BRS Eligible  Opt-Ins Percentage 
Active 25,460 4,059 15.9%
Reserve  6,367 460 7.2%
Total  31,827 4,519 14.2%

Visit WWW.DCMS.USCG.MIL/BRS for BRS Opt-In Resources.

Visit our Direct Access User Guides Page for BRS Opt-In Procedures and Videos

Continuation Pay Elections

This table shows the status of continuation pay elections.

Month  Eligible Pending
Payment
(Returned forms)
Paid  Declined
Jan 2018  6  0 6
Feb 2018  7  0 5
Mar 2018  5  0 3  
Apr 2018  1  0 1  
May 2018  10  0 8 1
June 2018  9  4  4 1

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About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

PPC News Updates

June 20, 2018

Thrift Savings Plan (TSP) Webinar Recordings June 2018

The Coast Guard Headquarters Blended Retirement System (BRS) Team in conjunction with the Office of Work-Life (CG-111) and Thrift Savings Plan Training team is conducting a series of live webinars. The link below is a recording of the 20 June session.

June 20, 2018

Blended Retirement System Opt-Ins

This week's BRS opt-in numbers.

June 19, 2018

Changes in Marital Status, Changes in TRICARE Coverage

Did you get married or divorced recently? If so, you’ve experienced a TRICARE Qualifying Life Event (QLE). With TRICARE, QLEs are certain life changes, like moving, getting married or divorced, becoming Medicare-eligible, and more. These changes may trigger a change in your TRICARE eligibility and options.

June 18, 2018

Relocation of Household Goods Military Claims Office

The Household Goods Military Claims Office is assigned to the Legal Services Command located at 300 East Main Street, Suite 400, Norfolk, VA 23510.

June 15, 2018

PPC Procedures and Development Branch's Guide of the Week

This week's guides and a tutorial.

June 14, 2018

October 2018 Reserve Servicwide Exam Announcement

All Coast Guard Reserve message #014/18 announces the servicewide exam competition for advancement for paygrades E-5 through E-9. The OCT 2018 RSWE is waived for advancement to: BM1, BM2, CS1, CS2, IS1, IS2, ME2, OS1, OS2, PA2, and SK2.

June 12, 2018

TRICARE and you: Qualifying Life Events

When life changes for you and your family, your TRICARE options may also change. These are known as Qualifying Life Events (QLEs). The table below lists TRICARE QLEs. They include military and family-related changes.

June 7, 2018

PCS Screening and Entitlements for Personnel Headed to Alaska

PCS information for personnel headed to Alaska.

June 7, 2018

PPC Procedures and Development Branch's Guide of the Week

This week's guides and a tutorial

June 7, 2018

Workaround for Adobe Error When Clicking Hyperlinks

Adobe Acrobat Reader DC replaced Acrobat Pro XI on 31 May as part of the Coast Guard Standard Workstation Secure Host Baseline image. Acrobat Reader DC opens all PDFs in a protected view. Users may enable features after opening a PDF by selecting the 'Enable All Features' button on the right-hand side of the top ribbon bar. You must select 'Enable All Features' in order to copy text or fill and sign forms. A shortcut to tech tips on additional features and issues is accessible on your desktop (Life Ring Icon).

Last Modified

               5/2/2018 1:31:46 PM