Please click the down-arrows to see more choices.

Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

Feedback button Portal Login

customer care Blended Retirement System Information
MilConnect

Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES) Implementation

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

Visit our SGLI-SOES Implementation page for more information and resources.

About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

PPC News Updates

Feb. 22, 2019

Issue 1: 2019 Health Matters Now Online

TRICARE Enrollment Changes and Updates for 2019; Stressed Out? Coping Techniques to Help You Relax; Applied Behavior Analysis and Extended Care Health Option Resources; Missed the Federal Benefits Open Season; Overview of Your TRICARE Pharmacy Benefit; Need Health Advice? Talk to a Registered Nurse Anytime; Reminder: Use Self-Service Tools Online; Understanding the Point-of-Service Option; Qualifying Life Events: Opportunities to Change Your Enrollment; TRICARE Payments and Explanation of Benefits; FAQs: Who is Eligible for TRICARE, What Do I Do When I Lose TRICARE Eligibility, How Do I Get TRICARE Coverage For My Newborn

Feb. 21, 2019

Getting Married? Know Your TRICARE Health Care Options

Getting married? Congratulations! You and your family members may experience changes in TRICARE eligibility and coverage after getting married. A change in family composition, such as marriage, is a TRICARE Qualifying Life Event (QLE). A QLE allows you to make changes to your health plan enrollment outside of the fall annual TRICARE Open Season.

Feb. 21, 2019

March 2019 Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 019/19 announces enlisted advancements authorized effective 1 March 2019.

Feb. 21, 2019

Servicemembers Civil Relief Act (SCRA) Changes for Spouses of Military Personnel

The Servicemembers Civil Relief Act (SCRA) now offers spouses of servicemembers the option of electing to use the same residence as the servicemember for purposes of taxation under certain circumstances.

Feb. 20, 2019

Human Resource (HR) Quality Assurance (QA) Tools

E-Mail ALSPO message A/19 implements the use of the Human Resource (HR) Quality Assurance (QA) Tools by Servicing Personnel Offices (SPO). In accordance with the Coast Guard Pay Manual, COMDINST M7220.29 (series), Pay and Personnel Center (PPC) and SPOs are required to ensure pay and personnel transactions are submitted accurately and timely. These HR QA tools will assist with meeting the requirements set forth in the Coast Guard Pay Manual, COMDINST M7220.29 (series).

Feb. 15, 2019

Enlisted Rating Advancement Training System Winter 2019 Update

ACN 012/19 promulgates updated advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) schedule.

Feb. 15, 2019

Enlisted Evaluation Report Forms (CG-3788 series) Updated

The Enlisted Evaluation Report Forms, CG-3788A,B,C,D,E,F, and G, have been updated. The new editions have a revision date of 02/19. Please be sure to use the current versions of these forms.

Feb. 14, 2019

Government Travel Charge Card Bank Transition Delayed

DHS has decided to delay the GTCC transition from JPMC to CITI Bank, allowing for further troubleshooting and a smoother transition. The transition effective date to CITI originally scheduled for November 30, 2018, will now be March 28, 2019.

Feb. 13, 2019

Transition from JPMC to CITI for Travel Charge Cards ***Important News!!!***

The transition from JPMC to CITI as the travel card provider has been delayed until 28 MARCH 2019. Continue to use the current JMPC card until 27 MARCH 19. Provided here is a list of ever growing Frequently Asked Questions (FAQs) that seek to document the questions and answers the have been raised by cardholders. This document is focused only on the cardholder's questions: https://www.dcms.uscg.mil/Portals/10/CG-1/psc/bops/GovTrvl/GTCC-TRANSITION-FROM-JPMC-CITIBANK-FAQs.docx

Feb. 13, 2019

New Reserve Retirement Transfer Request CG-Form-2055A Released

The Reserve Retirement Transfer Request CG-Form-2055A has been updated.Please be sure you are using he most recent version when requesting retirement.

Last Modified

               12/13/2018 8:54:35 AM