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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

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customer care Blended Retirement System Information
MilConnect

Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES) Implementation

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

Visit our SGLI-SOES Implementation page for more information and resources.

Blended Retirement System Opt-Ins

The Opt-In window for the Blended Retirement System (BRS) ends on 31 December 2018. 

As of  19 December 2018, PPC has received 6,387 BRS Opt-In elections.

Component  BRS Eligible  Opt-Ins Percentage 
Active 25,460 5,706 22.4%
Reserve  6,367 681 10.7%
Total  31,827 6,387 20.1%

Visit WWW.DCMS.USCG.MIL/BRS for BRS Opt-In Resources.

Visit our Direct Access User Guides Page for BRS Opt-In Procedures and Videos

Continuation Pay Elections

This table shows the status of continuation pay elections.

Month  Eligible Pending
Payment
(Returned forms)
Paid
Jan 2018  6  0 6
Feb 2018  7  0 5
Mar 2018  5  0 3
Apr 2018  1  0 1
May 2018  10  0 8
June 2018  9  0 8
July 2018  7  0
August 2018 5  0 5
September 2018 4  0  4 
October 2018 5  0
November 2018 2 0 1
December 2018 2 0 1

.

There are 4 declinations of Continuation Pay (February, May, June, July 2018 eligible).

About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

PPC News Updates

Jan. 10, 2019

Government Travel Charge Card Bank Transition Delayed

DHS has decided to delay the GTCC transition from JPMC to CITI Bank, allowing for further troubleshooting and a smoother transition. The transition effective date to CITI originally scheduled for November 30, 2018, will now be February 28, 2019.

Jan. 4, 2019

New to TRICARE? The Basics You Need to Know

If you're new to TRICARE in 2019, welcome! You've joined 9.4 million beneficiaries who receive comprehensive health and dental coverage. You can now connect to a network of military and civilian providers worldwide. Learning about your benefit will help you make the most of your coverage and take command of your health this year.

Jan. 4, 2019

Revised Cutoffs and Predictors for Appointment to CWO

The cuts and predictors for the 2018 CWO Appointment Cycle (June 2019 through May 2020) have been revised.

Jan. 4, 2019

CWO Appointment Board Timeline Updated Due to DA Availability

This message provides new dates for 2019 CWO Personal Data Extracts and Profile Letters.

Jan. 2, 2019

PPC Customer Newsletter December 2018

Issue 12/18 (December) of the PPC Customer Newsletter is now available.

Dec. 28, 2018

Direct Access Competency Dictionary Update

The dictionary is a spreadsheet which shows all authorized competency codes and descriptions.

Dec. 28, 2018

Defense Travel Management Office Allowances Update

The Defense Travel Management Office has updated the following information for January 2019

Dec. 26, 2018

Need Health Advice? Talk to a Registered Nurse Anytime

Sometimes you need a quick answer to a health question, and it helps to have an expert to turn to. With the Military Health System (MHS) Nurse Advice Line, you can get advice from a registered nurse anytime, 24/7. Whether you're worried about your sick child, or need health care advice while traveling, the MHS Nurse Advice Line is only a call or click away.

Dec. 26, 2018

PCS Mileage (MALT) and TDY Mileage Rates

Effective 1 January 2019, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.20 (twenty cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2019 (i.e., the initial travel is started).

Dec. 21, 2018

CONUS COLA LOCATIONS FOR 2019 (PDF)

Here are the locations eligible Continental United States (CONUS) Cost of Living Allowance (COLA) in 2019

Last Modified

               12/13/2018 8:54:35 AM