We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians.
The Frank Carlson Federal Building and U.S. Courthouse (top) has been home to the Coast Guard’s Pay and Personnel Center since 1982. The center marked their 40th anniversary with a celebration on August 24. Pictured are Topeka Mayor Michael Padilla and Coast Guard Capt. Derek Smith (middle left), and Smith with U.S. Senator Roger Marshall (middle right). Mission
To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.
Vision
Quietly keeping Coasties always ready.
Values
Customers
We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.
Employees
We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.
Stewardship
We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.