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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

Feedback button Portal Login

customer care Blended Retirement System Information

Upcoming Direct Access Upgrade

At 2100 (EDT), Thursday, 24 May 2018, Direct Access will be taken offline for the upgrade, and will be reactivated at 0600 (EDT), Tuesday, 29 May 2018

This upgrade includes the following changes:

  • The URL will change on 29 May 2018. There will be a link on the old Direct Access Portal page with the URL for the new home page. We recommend you update your favorites with the new URL to ensure quick and easy access.
  • Cleaner look and feel.
  • "Work Centers" for key business transactions.
  • New Navigation Options.
  • Unified Header with home page tabs (Self-service, requests, etc.).

In preparation for the upgrade the May 2018 payroll processing schedule will change. The revised schedule for the end-month May payday is:

16 May – SPO Data Entry Cutoff
21 May – Active / Reserve Payroll Finalization
22 May – Retiree Payroll Finalization
24 May – DA taken offline (at 2100 (EDT))
29 May – DA access restored (at 0600 (EDT))
01 Jun – Payment Date (No change)

This web page will provide links to any known issues and workarounds that may arise following completion of the upgrade

DA Outage

Blended Retirement System Opt-Ins

The Opt-In window for the Blended Retirement System (BRS) runs through 2018. 

As of 23 May 2018, PPC has received 4,293 BRS Opt-In elections.

Component  BRS Eligible  Opt-Ins Percentage 
Active 25,460 3,857 15.2%
Reserve  6,367 436 6.8%
Total  31,827 4,293 13.5%

Visit WWW.DCMS.USCG.MIL/BRS for BRS Opt-In Resources.

Visit our Direct Access User Guides Page for BRS Opt-In Procedures and Videos

Continuation Pay Elections

This table shows the status of continuation pay elections.

Month  Eligible Pending
Payment
(Returned forms)
Paid  Declined
Jan 2018  6  0 6 0
Feb 2018  7  0 5
Mar 2018  5  0 3  
Apr 2018  1  0 1  
May 2018  10  2 6 1
June 2018       1

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About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

PPC News Updates

May 23, 2018

PCS Screening and Entitlements for Personnel Headed to Alaska

PCS information for personnel headed to Alaska.

May 23, 2018

Blended Retirement System Opt-Ins

This week's BRS opt-in numbers.

May 23, 2018

Explaining TRICARE Annual Cost Increases

On Jan. 1, 2018, the Defense Health Agency adjusted TRICARE costs. The National Defense Authorization Act of 2017 set some of these rates. Others were based on unique factors, like the annual cost of living adjustment or average costs of covered health care services.

May 22, 2018

Revised Conference Request Submission Procedures and Timelines

The Department of Homeland Security (DHS), Office of the Deputy Chief of Staff, through the DHS Chief Financial Officer (DHS-OCFO), has issued new policy regarding conference approval timelines for conf​erence packages requiring the DHS Deputy Chief of Staff (DHS-DCoS) approval. ALCOAST message #197/18 provides more information these changes.

May 22, 2018

CFC Campaign - Important Information

Update (22 May 2018) - Please refer to ALCOAST 194/18; CFC Campaign - Important Information, if you have questions about your 2018 donations.

May 21, 2018

Requesting Reserve Early Retirement

ALCGRSV (All Coast Guard Reserve) message #017/18 updates the procedures for requesting reserve early retirement.

May 21, 2018

June 2018 Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 080/18 announces enlisted advancements authorized effective 1 June 2018.

May 18, 2018

In Case You Missed It | TRICARE West Region e-Updates

Updates from the TRICARE West Region contractor.

May 18, 2018

Thrift Savings Plan (TSP) Webinars, 13, 15 and 20 June

The Coast Guard Headquarters Blended Retirement System Team in conjunction with the Office of Work-Life (CG-111) and Thrift Savings Plan Training team will be conducting 7 live webinars over the next several months. It is to your benefit to dial-in and listen to the experts explain the Blended Retirement System and investing in your Thrift Savings Plan. All sessions will begin at 1100 EDT and last for about 1 1/2 hours each. You will have an opportunity to ask any questions using live chat. Each session will be recorded and posted on the Coast Guard Portal.

May 18, 2018

PPC Procedures and Development Branch's Guide of the Week

This weeks guides and a tutorial.

Last Modified

               5/2/2018 1:31:46 PM