U.S. COAST GUARD
Pay & Personnel Center

Welcome to PPC's website hosted by the Defense Media Activity (DMA), American Forces Public Information Management System (AFPIMS).  Use the Menu to navigate to our branches and products. Use the Feedback Button, located at the bottom of the left column, to let us know how we are doing or to ask for assistance in locating content.

 

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Systems Availability

NOTICE: ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS

At 0600 EST, Wednesday, December 20, 2023, availability to Direct Access will be limited to only those user's performing tasks associated with 2024 payroll and regulatory changes. Direct Access will be reactivated at 0600 EST, Wednesday, January 3, 2024. This limited availability is necessary to prevent the submission of self-service and SPO transactions that could potentially conflict with legislative and regulatory changes. ALCOAST 436/23

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-DG-CustomerCare@uscg.mil

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Self-Service

Direct Access https://hcm.direct-access.uscg.mil
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About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians.

The Frank Carlson Federal Building and U.S. Courthouse (top) has been home to the Coast Guard’s Pay and Personnel Center since 1982. The center marked their 40th anniversary with a celebration on August 24. Pictured are Topeka Mayor Michael Padilla and Coast Guard Capt. Derek Smith (middle left), and Smith with U.S. Senator Roger Marshall (middle right).
The Frank Carlson Federal Building and U.S. Courthouse (top) has been home to the Coast Guard’s Pay and Personnel Center since 1982. The center marked their 40th anniversary with a celebration on August 24. Pictured are Topeka Mayor Michael Padilla and Coast Guard Capt. Derek Smith (middle left), and Smith with U.S. Senator Roger Marshall (middle right).

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.