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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200

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(785) 339-3780

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PPC-DG-CustomerCare@uscg.mil

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Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES) Implementation

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

Visit our SGLI-SOES Implementation page for more information and resources.

About PPC

We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians

Mission

To provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.

Vision

Quietly keeping Coasties always ready.

Values

Customers

We exist to serve customers and deliver products and services. To be successful we must excel at exceeding our customers’ needs; we must understand who our customers are, both external and internal, and maintain a helpful and courteous attitude toward them. We must delight them, ensuring the products and services we provide are what they need, delivered on time and accurately. As our valued customers, your input is always appreciated.How are we doing?

Employees

We are all part of one work group. We work together to ensure the success of each other, PPC overall, the programs we support through PSC, and all Coast Guard Human Resource efforts. When we say our people are our most important resource, we act like it. We continually strive to become an employer of choice, providing meaningful, rewarding work and a positive environment for our employees.

Stewardship

We own critical fiduciary service and support functions for the Coast Guard and taxpayers. We are ever mindful of that responsibility and sensitive to the cost and quality of services we provide. Ensuring we are responsible and ethical stewards of taxpayer dollars, along with being active in giving back to our local community, positively reflects our character as we accomplish our mission. We must reduce payment inaccuracies to an absolute minimum, always provide honest and accurate financial reporting and strive to achieve unqualified audit opinions from external auditors. We do all of this while continuing to be recognized as a pillar of volunteerism and support within our community.

PPC News Updates

March 20, 2019

Get to Know Your TRICARE Prime Plan

TRICARE Prime is similar to a health maintenance organization, or HMO plan. This means you get most of your care from an assigned or selected primary care manager (PCM). This PCM refers you to specialists for care that he or she can't provide and works with your TRICARE regional contractor for referrals and authorizations. TRICARE Prime differs from TRICARE Select, the other TRICARE enrollment health plan.

March 19, 2019

April 2019 Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 034/19 announces enlisted advancements authorized effective 1 April 2019.

March 18, 2019

How Does Divorce Affect Your TRICARE Benefit?

Closing the chapter on a marriage can be a confusing time. If you're going through a divorce, you may be wondering about your TRICARE benefits. Divorce, annulment, or dissolution of a marriage is a TRICARE Qualifying Life Event (QLE). This QLE allows you and family members to make changes to your TRICARE Prime or TRICARE Select health plan outside of TRICARE Open Season.

March 15, 2019

Government Travel Charge Card Bank Transition Delayed

DHS has decided to delay the GTCC transition from JPMC to CITI Bank, allowing for further troubleshooting and a smoother transition. The transition effective date to CITI originally scheduled for November 30, 2018, will now be May 6, 2019.

March 13, 2019

Revised Military Transgender Service Policy

Today the Department of Defense released the updated policy on military service by transgender persons and persons with gender dysphoria. This policy will take effect on 12 APR 2019.

March 12, 2019

Training Opportunity: SGLI Program Overview - March 28th

An Overview of the SGLI Program is being offered to all branches of service on Thursday, March 28th at 2 PM. Eastern. The training will be done by phone, so no travel is involved.

March 12, 2019

November 2018 Servicewide Examination Revised Cutoffs Announced

All Coast Guard Enlisted Message (ALCGENL) 031/19 provides the cutoff number (ADV sequence) and the name of the member at the cutoff position for the respective rate.

March 12, 2019

May 2018 Servicwide Exam Revised Cutoffs

ALCGENL message 030/19 provides revised cutoffs for participants of the May 2018 Servicewide exam.

March 8, 2019

New Reserve Retirement Transfer Request CG-Form-2055A Released

The Reserve Retirement Transfer Request CG-Form-2055A has been updated.Please be sure you are using he most recent version when requesting retirement.

March 8, 2019

What is a TRICARE Qualifying Life Event?

Every year during TRICARE Open Season, you can enroll in or change your TRICARE Prime or TRICARE Select health plan. But did you know that outside of TRICARE Open Season, you can only enroll in or make changes to your TRICARE Primeor TRICARE Select plan following a Qualifying Life Event (QLE)? A QLE is a certain change in your life, such as marriage, birth of a child, change of address, or retirement from active duty.

Last Modified

               12/13/2018 8:54:35 AM