Using WEB TPAX Manage Images to attach required TDY travel documents to claims greatly streamlines the audit process. When a claim is selected for a post-payment audit, PPC sends the traveler a courtesy impending-audit notice email with no action required. Once the audit commences, if the traveler did not attach required documents to the original claim or additional documents are needed, PPC will send the traveler an email notice (a kick back email) of what is required and will give 30 business days to scan and attach (or mail) required documents. If the traveler does not attach/submit required documents, PPC will send a final email notice informing the traveler that a debt is being created to collect all or a portion of the claim based on missing documents. In all cases, PPC will no longer send Second, Third, or Final Audit Requests. Travelers may request an audit suspension if unable to comply with documentation requests due to operational commitments. Submit audit suspension requests to PPC Customer Care, providing the claim number and the estimated end date of suspension. Submit requests via PPC Customer Care.
Guide: Travel Audit Process Overview
The mailing address for sending claims for TPAX audits is:
Commanding Officer (TVL/TPAX Audits)
U. S. Coast Guard
Pay & Personnel Center
444 SE Quincy St.
Topeka, KS 66683-3591
The Audit Travel Claim package will consist of:
If the traveler is audited on multiple claims, a complete individual audit package is required for each claim requested for audit. Multiple audit packages may be sent in the same envelope to PPC Travel-Audit however each claim package must be separated by placing each audit in their own individual package that distinguishes them apart from each other. Incomplete/improperly prepared packages will be returned to the member to be separated into the individual audit packages. Additionally, Please send only copies of the required documents.
Also see pages 2-B-16 through 2-B-20 of the Personnel & Pay Procedures Manual, PPCINST M1000.2A (PDF), for records maintenance instructions and audit policies and procedures.