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USCG Pay & Personnel Center             

Travel (TVL) Branch


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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724


Customer CarePPC-DG-CustomerCare@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/




Permanent Change of Station (PCS) Assist Team

“Advocating on behalf of our members and families, adding an extra layer of support to navigate the complexities of the most challenging transfers/moves and their associated difficulties.”


Phone: 844-727-2022 or Email: PCSAssist@uscg.mil

Dates/Hours of Operation: 15APR24 - 15SEP24

Monday-Friday 06:00-18:00 CT

For exceptionally emergent needs after hours, contact information is available via the phone number listed above.

If you only read one thing (we recommend you read everything you are counseled with, especially related to PPMs, which can be complicated and potentially problematic), this article is a terrific summary of how to execute a PCS Move: How-To: Move your household goods > United States Coast Guard > My Coast Guard News (uscg.mil)

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