Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Blended Retirement System Information

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Subscribers to this list will receive notices and information on Coast Guard travel policy and procedures. Subscribers will also be notified of both scheduled and unscheduled outages affecting the E-Gov travel claim system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's web site.

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Travel (TVL) Branch

ETS Hotline 1-866-800-8724


The Travel Assist Teams hotline is no longer taking phone calls in preparation for the launch of mLINQS.  If Travelers have questions, they should contact their AOs first.  If the AO cannot resolve the issue, then the AO may contact PPC Customer Care by email at PPC-DG-Customercare@uscg.mil or by phone at 785-339-2200/1-866-772-8724.  Reminder due to the fees associated with trouble shooting issues directly with CWTSATO's Customer Care line, members are strongly discouraged to call CWTSATO directly but instead work with their Authorizing Official and or Funds Manager.

  • Only approving officials should contact PPC Customer Care.  

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PCS Entitlements / Advances, TLE & Separation Leave Calculator MS Excel Spreadsheet Updated (March 6th, 2023 used for testing mLINQS calculations for travel.  Has link to Excel Sheet for Course Codes and updated rates.)

Note: Video is only accessible via CAC login.  

New    mLINQS Training video.

     mLINQS website demo video